Operations & Dispatch Coordinator

About the Role

802 Cabinetry is looking for a highly organized and detail-oriented Operations & Dispatch Coordinator to help manage the daily flow between the office, warehouse, drivers, and customers.

This is a fast-paced position that requires strong communication, multitasking, and problem-solving skills. You will play a key role in keeping orders accurate, deliveries on schedule, and operations running smoothly.

This is not a passive office job. We are looking for someone who takes ownership, stays organized under pressure, and helps keep the team moving efficiently every day.

Responsibilities

• Schedule and dispatch deliveries to drivers and warehouse staff
• Coordinate outbound shipments with trucking companies
• Contact customers to confirm deliveries and order details
• Send and release orders to warehouse for fulfillment
• Track order status, backorders, and delivery updates
• Answer phone calls, emails, and assist walk-in customers
• Enter and update orders, notes, and schedules in company systems
• Prepare daily dispatch schedules and maintain organized records
• Communicate with sales, warehouse, and operations teams to resolve issues quickly

Qualifications

• Strong organizational and multitasking skills
• Good communication and customer service abilities
• Comfortable working in a fast-paced environment
• Basic computer and office software knowledge
• Reliable, responsible, and detail-oriented
• Able to stay calm and organized under pressure

Preferred Qualifications

• Dispatching or logistics experience
• Warehouse, cabinetry, construction, or distribution industry experience
• Experience with inventory or scheduling systems
• Bilingual in English and Chinese or Spanish is a plus

This Position Is NOT Ideal For

• People looking for slow-paced office work
• Individuals who require constant supervision
• Those who struggle with multitasking or urgency

What We Offer

• Competitive hourly pay
• Paid training
• Stable and growing company
• Opportunity for advancement into operations or management roles
• Hands-on experience in a fast-growing cabinetry company

Education

High school diploma or equivalent preferred

Work Location

In person
Brockton, MA

Pay: $17.00 - $20.00 per hour

Work Location: In person