Operations Floor Manager

Hiring: Floor Operations Manager
Location: Gulberg 2, Lahore

Office Timings: 1:00 PM – 11:00 PM

Working Days: Monday to Friday

Experience Required: Minimum 2 Years

Salary: PKR 200,000

Urgent Hiring

Job Title: Floor Manager

Job Overview

Landlord Certificate London Limited is hiring an experienced Floor Manager to manage and control daily office operations at our Lahore office. The role covers end-to-end operational handling, including client calls, bookings, job scheduling, engineer invoices, record keeping, and coordination related to UK property safety certificates. The Floor Manager will ensure smooth workflow, effective task management, performance monitoring, and accurate daily reporting.

Key Responsibilities

Oversee all daily office operations and ensure smooth workflow

Assign tasks, set priorities, and monitor progress across the floor

Monitor client calls, booking accuracy, and follow-ups

Ensure proper job scheduling and coordination with engineers in London

Review and manage engineer invoices, job updates, and system entries

Maintain accurate records of bookings, jobs, and invoices

Monitor staff performance, attendance, and productivity

Resolve operational issues and ensure service quality standards

Prepare and submit daily performance and operational reports

Ensure compliance with company SOPs, timelines, and service standards

Support training, guidance, and ongoing improvement of staff

Act as the main point of contact for operational coordination

Required Skills & Qualifications

Minimum 2 years of experience as a Floor Manager, Operations Manager, or Team Lead

Strong understanding of call handling, booking systems, and operational workflows

Proven leadership and people-management skills

Excellent communication skills (English required)

Strong organizational and reporting abilities

Ability to multitask and work under pressure

Comfortable using Service M8, spreadsheets, and basic reporting tools

Problem-solving mindset with attention to detail

Why Join Us?

Competitive salary of PKR 200,000

Stable Monday to Friday work schedule

Professional and growth-focused environment

Opportunity for long-term career growth

Interested candidates can apply by sending their CV to: sana@landlordcertificatelondon.co.uk & landlordcertificatelondon.co.uk

Job Type: Full-time

Pay: Rs180,000.00 - Rs200,000.00 per month

Work Location: In person