OPERATIONS LEADER - A Crew

With a rich multigenerational history and a reputation for creating and delivering products and services that delight our customers (so they can delight theirs), Galloway Company is a recognized leader in the dairy processing industry.

Galloway is looking for an Operations Leader – A Crew to lead and support our 24/7 operations while working a 12-hour shift rotation.

In this role, you will oversee the day to day operations of the plant, ensuring safety, product quality, employee performance, and production targets are consistently met. You will be the first line of defense for troubleshooting operational issues, coordinating cross-functional efforts, and ensuring effective communication across all shifts. The ideal candidate is a strong leader who can coach teams, build collaboration, and drive continuous improvement.

Primary Job Accountabilities and Responsibilities:

• A Champion for the food safety management system & employee safety initiatives
• Create a culture where employees can thrive personally and professionally
• Ensure housekeeping is maintained in accordance with our food safety and personal safety standards
• Effectively sharing communications with the plant workforce and acting to respond with solutions to resolve operational issues or actively engage additional resources to troubleshoot and resolve the issues (1st point of escalation for on-shift issues)
• Ensure labor scheduling aligns with staffing standards and daily production needs; manage call ins per the Union contract.
• Ensure all operators are properly trained and training reviews are completed in a timely manner
• Develop and maintain positive business relationships with employees
• Completely understand the language in the union contract and manage workforce to it
• Develop and execute effective manufacturing process SOPs to maximize yield while meeting customer quality and delivery expectations
• Recommend, manage and communicate continuous improvement practices to improve departmental KPI performanceServe as the primary point of contact for troubleshooting and optimization—addressing issues in programming, process controls, equipment, diagnostics, and more.
• Provide direction for Maintenance, Electricians, and Lab staff on your shift.
• Efficiently coordinate and manage your operational activities in support of the Company’s objectives

Required Knowledge, Experience and Education:

• Associate or bachelor’s degree in operations management preferred, high school diploma or equivalent required.
• Minimum of 3-5 years’ experience in a manufacturing organization
• Ability to work collaboratively in a highly regulated industry
• Good organizational skills and ability to monitor and coordinate activities under your direction
• Developed skills in leadership, management, interpersonal, communication, analytical, organizational, decision making, conflict resolution, negotiating, influencing and transferring knowledge
• Solid computer skills to include MS Office applications

Galloway Company offers an attractive and competitive compensation and benefits package, which includes health insurance, quarterly bonus program, wellness programs, 401k Plan with company match, paid time off, life insurance, STD/LTD, Employee Stock Purchase Plan and much more.

TO APPLY:
If you are interested in applying for the Operations Leader – A Crew position, please click on the Apply button to complete an online application and upload your resume by March 30, 2026.
Upon receipt of this information, you will receive an invitation to complete a Culture Survey. Resumes will be reviewed once the Culture Index Survey is completed. Galloway Company is an equal opportunity employer.

Galloway Company is an Equal Opportunity Employer. Galloway Company does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant's consideration for employment on a basis prohibited by local, state or federal law. Galloway Company will not discriminate against any applicant for employment because of age, race religion, color, disability, sex, sexual orientation or national origin.