Operations Manager

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We're looking for an experienced Operations Manager to lead our branch operations, driving efficiency, profitability, and customer satisfaction. In this role, you'll manage day-to-day activities, support corporate initiatives, and ensure your team delivers exceptional service and results.

Why RelaDyne?

• Competitive pay - $75-80k annually
• Full benefits (medical, dental, vision, life, disability, 401k + match, HSA)
• Generous PTO & sick time
• Monday–Friday, 6:00-2:00 PM
• Career growth with a company that invests in its people

What You'll Do:

Leadership & Talent Development

• Build, lead, and develop a high-performing team through hiring, training, and coaching.
• Conduct performance evaluations and provide ongoing professional development for all direct reports.
• Promote a culture of accountability, safety, and operational excellence while upholding company policies and standards.

Customer & Commercial Management

• Develop and maintain strong customer relationships to ensure satisfaction, retention, and growth.
• Address customer inquiries and resolve escalated issues promptly.
• Partner with sales leadership to identify opportunities for growth and new business development.

Business Operations & Financial Management

• Oversee daily branch operations, ensuring accuracy and timeliness across order processing, inventory control, and financial reconciliation.
• Manage branch P&L, including gross profit, margins, operating expenses, and EBITDA performance.
• Collaborate with Finance, Sales, and General Management to develop, execute, and monitor annual budgets.
• Analyze trends and variances to implement corrective actions that ensure operational and financial goals are achieved.
• Oversee fuel pricing, lubricant pricing, and vendor rebate processes to maximize profitability.

Inventory & Supply Chain Management

• Supervise purchasing, warehouse, and inventory control functions to ensure optimal stock levels and operational accuracy.
• Manage cycle counts, physical inventories, and product movement strategies to reduce waste and minimize slow-moving or obsolete inventory.
• Partner with corporate supply chain and vendors to maintain product availability and pricing accuracy.

Cross-Functional Collaboration

• Collaborate with corporate teams on training, systems, and best practices to drive consistency and alignment across the organization.
• Integrate and execute corporate programs and initiatives within the branch operation.
• Foster strong communication between warehouse, sales, and back-office functions to enhance efficiency and customer service.

What We're Looking For:

• At least 2 years of experience leading or managing a team
• A valid CDL Class A with Tanker endorsement
• Experience in the oil and lubricants industry is a strong plus
• Background in inventory management preferred
• Previous dispatch experience is a plus
• Comfortable using Microsoft Office Suite and familiarity with operational systems (e.g., DM2 or similar ERP tools).
• Operations management experience strongly preferred
• High school diploma or equivalent required

At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth.

Apply today and join the team driving the future of reliability.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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Compensation: $75,000 - $80,000