Operations Manager

Job Description: Operations Manager

Qualification: MBA in Finance & Marketing
Location: Hill Road, Bandra (West)
Experience: 5–10 Years
Employment Type: Full-Time

Job Summary

We are seeking a highly driven and strategic Operations Manager with an MBA in Finance and Marketing to oversee day-to-day operations, streamline processes, manage budgets, and ensure business growth. The ideal candidate will possess strong analytical abilities, cross-functional leadership skills, and a deep understanding of both operational efficiency and market dynamics.

Key Responsibilities

1. Operations Management

• Oversee daily operations to ensure efficiency, productivity, and smooth workflow across departments.
• Develop and implement SOPs to improve operational performance.
• Drive cost optimization through process improvements and resource planning.
• Monitor quality standards and ensure compliance with company policies and statutory regulations.

2. Financial & Budgetary Management

• Prepare, manage, and monitor operational budgets and financial forecasts.
• Analyze financial data to identify variances, risks, and opportunities for business improvement.
• Implement cost-control measures and operational KPIs.
• Coordinate with finance teams for monthly MIS, P&L review, cash flow planning, and expense tracking.

3. Marketing & Business Growth

• Collaborate with the marketing team to align operational strategies with brand goals.
• Support implementation of marketing campaigns, product launches, and customer-experience enhancement initiatives.
• Provide market insights, competitor analysis, and consumer behavior trends to guide strategic planning.
• Ensure operational readiness for marketing activities, promotions, and events.

4. Team Leadership & People Management

• Lead and mentor cross-functional teams to achieve operational objectives.
• Conduct training, performance monitoring, and workforce planning.
• Promote a culture of accountability, continuous improvement, and customer focus.

5. Vendor & Stakeholder Management

• Manage vendor relationships, procurement cycles, and SLAs.
• Negotiate contracts, pricing, and service agreements.
• Ensure timely delivery of goods/services and maintain quality standards.
• Liaise with internal and external stakeholders for seamless operations.

6. Reporting & Analytics

• Prepare and present periodic reports on operational performance, KPIs, and financial metrics.
• Use data analytics to drive decision-making and process optimization.
• Track ROI on operational initiatives and marketing campaigns.

Key Skills & Competencies

• Strong analytical and financial acumen
• Expertise in operations planning & process optimization
• Understanding of marketing strategy & customer experience
• Excellent leadership and people-management skills
• Problem-solving and decision-making capability
• Proficiency in MS Excel, MIS reporting, and data analysis
• Strong communication, negotiation, and stakeholder management

Industry Experience

• FMCG / Alcobev
• Manufacturing
• Hospitality
• Logistics / Supply Chain
• Services Industry

Education

• MBA in Finance & Marketing from a recognized institution
• Additional certifications in operations, supply chain, or project management preferred

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹48,000.00 per month

Benefits:

• Food provided

Experience:

• Operations management: 3 years (Required)

Work Location: In person