Operations Manager

Operations Manager – Lead Excellence at Our Law Firm

Location: Las Vegas, NV
Job Type: Full-Time
Salary: $80,000 – $100,000 annually (commensurate with experience)

About the Role

Our established Personal Injury Law Firm is seeking a highly skilled Operations Manager to oversee day-to-day operations and drive organizational efficiency. This leadership role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Operational Leadership

• Oversee daily office operations and administrative functions.
• Develop, implement, and monitor policies, procedures, and workflows for optimal efficiency.

Team Management

• Supervise administrative staff and support teams.
• Coordinate hiring, onboarding, and training programs.
• Conduct performance evaluations and foster a positive, collaborative work environment.

Financial & Compliance Oversight

• Assist with budgeting, expense tracking, and financial reporting.
• Manage vendor relationships and negotiate cost-effective contracts.
• Ensure adherence to legal, ethical, and regulatory standards.

Technology & Systems

• Manage case management software and technology tools.
• Identify opportunities for automation and process improvements.
• Coordinate IT support and oversee system upgrades.

Client Service & Support

• Maintain exceptional standards of client communication and satisfaction.
• Resolve client concerns promptly and professionally.
• Support attorneys with operational needs to enhance client experience.

Strategic Planning

• Collaborate with leadership on long-term operational strategies.
• Analyze performance metrics and recommend improvements.
• Drive initiatives that align with the firm’s growth and objectives.

Qualifications

• Education: Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Experience:
• 3–5 years in operations management, ideally within a law firm or professional services environment.
• Bilingual in English and Spanish required.
• Filevine experience is a plus.
• Ability to handle challenging client situations with professionalism.
• Skills:
• Strong leadership and organizational abilities.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft Office Suite and case management software.

Benefits & Perks

• Competitive salary ($80,000 – $100,000 annually).
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Professional development opportunities.
• Collaborative, supportive work environment.

Ready to make an impact? Apply today and join a team committed to excellence and growth!

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person