Operations Manager

Company: Security and Safety Service Providers

Position : Operations Manager

Job Location : Ahmedabad

Job Role: Operations Manager (Ahmedabad)

Experience Required: 8–10 years in Operations Management, preferably in Security Services / Facility Management industry.

Key Responsibilities:

• Oversee end-to-end operations for deployed security personnel across all client sites in Ahmedabad and nearby regions.
• Ensure smooth manpower planning, deployment, attendance monitoring, and shift scheduling.
• Maintain strong coordination with clients for daily operations, service quality, issue resolution, and compliance.
• Conduct site visits, audits, training supervision, and ensure SOP adherence at all locations.
• Manage recruitment support, onboarding, and documentation of guards/supervisors.
• Monitor performance, discipline, and timely replacement of staff when required.
• Ensure statutory compliance — PF, ESIC, wages, uniform distribution, and certifications.
• Handle incident reporting, emergency response, and ensure timely communication with management.
• Prepare MIS reports, operational summaries, attendance sheets, and billing-related inputs.
• Work closely with the HR, Admin, and Accounts teams for seamless operational execution.
• Drive process improvements, cost control, and efficiency enhancement across operations.

Desired Profile & Key Skills Required :

• Any Graduate + MBA with 8-10 years experience in handling Operations Management, preferably in Security Services / Facility Management industry.
• Strong leadership & team-handling skills
• Excellent client relationship management
• Good knowledge of security operations & manpower management
• Problem-solving, decision making & communication skills
• Ability to work under pressure with quick turnaround

Contact

Osama Ansari

+91 9898874338

unitedmkt@uhr.co.in