Operations Manager

Position Summary

We are seeking a dynamic, intelligent and proactive Operations Manager to oversee the efficient operation of our administrative and digital functions. Reporting to the Partners, you will interact with the entire firm. You will manage financial administration and regulatory compliance as well as our digital footprint. This role offers an exciting opportunity to influence the company's success and a pathway for personal growth and career advancement.

Key Responsibilities

1. Financial Operations and Accounting

• Financials: Work with the firm’s Financial Operations (FinOp) Executive and external accountants to maintain QuickBooks records. This includes managing payroll processing, bank deposits, bill payments, and client invoicing/collections
• Facilities: Manage all general office functions, including purchasing supplies, working with landlord and facility maintenance, and vendor management

2. Regulatory & Compliance Support

• FINRA Compliance: Assist with FINRA record-keeping and reporting requirements to ensure the firm remains audit-ready
• Records Management: Organize and maintain the firm’s electronic and physical records with a focus on security and accessibility
• Audit Coordination: Work with the firm’s FinOp and outside auditing firm to assemble the materials needed to complete the firm’s annual audit

3. CRM & Data Management

• System Administration: Serve as the primary administrator for the firm’s web-based CRM. Ensure data integrity is maintained across the team.
• Enhancement: Create new workflows to track deal pipelines and automate follow-ups.

4. Digital Marketing & Brand Presence

• Social Media: Curate and maintain the firm’s professional presence on LinkedIn. Draft and post updates regarding deal closings, market trends, and firm news.
• Content Creation: Create and post basic online content to highlight firm activity.
• Website Management: Perform routine updates to the firm’s WordPress website, ensuring team bios, news items, and security plugins are current.

Qualifications & Skills

Experience:

• You have worked in a fast-based, team environment.
• You have worked with QuickBooks or similar accounting platforms.
• Experience with FINRA compliance, or similar, would be very useful.
• You've spent time working with social media and AI chat agents.

Technical Proficiency:

• Office Suite: Excellent skills with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
• Financial: Familiarity with QuickBooks and basic bookkeeping principles
• Digital: Demonstrated ability to operate in a digital environment, e.g., using social media, AI agents, WordPress

Personal Qualities:

• Detail-Oriented: Because we are a regulated firm, every “i” must be dotted and “t” must be crossed.
• Multi-tasking: Ability to set priorities and manage requests from multiple bankers in an entrepreneurial environment
• Great Communicator: Keeps teammates informed with strong verbal and written communication skills
• Self-Directed: Willingness to take initiative and own high-priority projects without constant supervision.

This position is integral to our company's growth trajectory, requiring a proactive contributor committed to operational excellence. We welcome candidates who are passionate about working collaboratively with and contributing to a successful team.

Job Types: Full-time, Part-time

Pay: $48,000.00 - $58,300.00 per year

Expected hours: 30.0 – 40.0 per week

Benefits:

• Flexible schedule
• Paid time off

Application Question(s):

• Have you worked with QuickBooks or another accounting platform?
• Please describe any experience in you have in financial services or other regulated industries. If none, please indicate "None".

Education:

• Bachelor's (Required)

Experience:

• work: 1 year (Preferred)

Ability to Commute:

• Westport, CT 06880 (Required)

Work Location: In person