Operations Manager

We are looking for a detail-oriented and proactive Operations Manager who can manage day-to-day business operations remotely. The ideal candidate will coordinate with sales teams and internal departments, ensure smooth execution of processes, and provide regular updates to upper management.

This role requires someone who understands how businesses actually run—not just on paper.

Key Responsibilities

1. Operations Management

• Oversee daily operations across food delivery and retail business units
• Ensure smooth coordination between sales, support, logistics, and backend teams
• Identify operational gaps and suggest process improvements
• Ensure SOPs are followed consistently across teams

2. Sales Team Management

• Manage and monitor the sales team’s daily activities and targets
• Track sales performance, conversions, and follow-ups
• Coordinate with sales leaders to improve productivity and results
• Help resolve on-ground or operational issues faced by the sales team

3. Team Coordination

• Act as a bridge between different teams (sales, operations, support, marketing, vendors)
• Assign tasks, track progress, and ensure timely completion
• Maintain accountability across all teams
• Support hiring, onboarding, and basic training coordination if required

4. Reporting & Updates to Management

• Prepare daily/weekly operational and sales reports
• Share clear performance updates with upper management
• Highlight risks, delays, or bottlenecks early
• Provide actionable insights and recommendations for growth

5. Process & Performance Improvement

• Monitor KPIs related to operations and sales
• Improve efficiency, turnaround time, and team coordination
• Support scaling of operations as the business grows

Required Skills & Qualifications

• 1–4 years of experience in operations, team management, or business coordination
• Experience managing sales teams (inside sales or field sales)
• Strong communication and reporting skills
• Ability to manage multiple teams remotely
• Problem-solving mindset with execution focus
• Comfortable with tools like Google Sheets, WhatsApp, CRM, or task tools

What We’re Looking For

• Someone who takes ownership, not just instructions
• Comfortable working independently in a remote setup
• Can balance people management with operational discipline
• Understands fast-moving businesses like food, retail, or local commerce

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Work from home

Work Location: Remote