Operations Manager

Job Summary

The Operations Manager will oversee the end-to-end operations of a joinery and woodworking production facility serving residential and commercial projects. This role is responsible for production planning, workflow management, procurement, quality control, health & safety, manpower supervision, and on-time project delivery. The ideal candidate will have strong leadership skills, technical knowledge of joinery production, and experience managing factory operations for interior fit-out, carpentry, and custom furnishing projects.

Key Responsibilities

• Operations & Production Management
  • Lead daily operations of the joinery factory, ensuring efficient production workflows.
  • Develop and implement production schedules to meet project timelines.
  • Coordinate with design, estimation, and project teams to ensure clarity of drawings, materials, and specifications.
  • Monitor the production floor to ensure optimum machine utilization and productivity.
  • Resolve operational bottlenecks to maintain smooth workflow.
• 2. Project Coordination
  • Act as the primary link between operations and project/site teams.
  • Ensure all joinery items (doors, cabinets, wardrobes, counters, wall panels, etc.) meet project specifications for both residential and commercial clients.
  • Track production progress and ensure timely dispatch and installation scheduling.
  • Manage change requests and variations during production.
• 3. Quality Control & Compliance
  • Establish and maintain high standards of workmanship and product quality.
  • Oversee inspections at key stages of production.
  • Ensure compliance with industry standards, building codes, and client specifications.
  • Implement continuous improvement practices.
• 4. Procurement & Inventory
  • Oversee procurement of raw materials (wood, laminates, hardware, paint, etc.).
  • Review vendor performance and negotiate pricing to control costs.
  • Monitor stock levels and ensure timely availability of material.
  • Implement inventory control systems.
• 5. Team Leadership & Workforce Management
  • Supervise joinery craftsmen, machine operators, foremen, and production supervisors.
  • Conduct performance evaluations and identify training needs.
  • Ensure proper workforce allocation across multiple projects.
• 6. Health, Safety & Maintenance
  • Enforce safety guidelines and maintain a safe working environment.
  • Coordinate preventive maintenance of machines and tools.
  • Ensure adherence to company HSE policies.
• 7. Reporting & Documentation
  • Prepare weekly and monthly operational reports for management.
  • Monitor KPIs such as production output, lead time, defect rate, and cost efficiency.
  • Maintain documentation for quality audits and client approvals.

Requirements

• Bachelor's degree in Engineering, Architecture, Industrial Management, or equivalent (preferred).
• Minimum 7-10 years of experience in joinery / carpentry factory operations, with at least 3-5 years in a managerial role.
• Strong knowledge of joinery materials, machines, production processes, and finishing techniques.
• Experience handling both residential and commercial fit-out projects.
• Excellent leadership, communication, and decision-making skills.
• Strong understanding of quality standards and project management workflows.
• Proficiency in MS Office; knowledge of AutoCAD or production software is a plus.