Operations Manager -- Aircraft Detailing

About the Role:

We’re looking for an organized, proactive Operations Manager to oversee the day-to-day operations of a growing aircraft detailing business serving private aviation clients. Because our work takes place directly on airport property, this role requires someone who is already comfortable working around aircraft, hangars, and active airport environments.

The ideal candidate understands the professionalism, safety awareness, and attention to detail required when working near high-value aircraft. Experience working in aviation—such as at an FBO, hangar operation, aircraft maintenance facility, or aviation service company—is strongly preferred.

In this role, you’ll coordinate detailing schedules, manage field technicians, and ensure each aircraft is serviced safely and to the highest quality standards. The Operations Manager serves as the central hub of the business—keeping jobs running smoothly, communicating with clients and airport personnel, and ensuring every aircraft leaves looking exceptional.

Company Overview:

At RealClean Aircraft Detailing, we provide exceptional detailing services, and premium products to enhance the performance, safety, and longevity of every aircraft. Since 2004, the RealClean brand has continuously raised the bar for our clients, helping their aircraft to soar with unmatched brilliance and reliability.

We perform a wide range of detailing services including:

• Exterior wet/dry wash, waxing, and paint revitalization
• Brightwork metal polishing and de-ice boot refurbishment
• Full interior detailing, leather cleaning/conditioning
• Carpet and upholstery extraction, stain removal
• Lavatory and galley sanitation
• Wood and trim polishing

Key Responsibilities:

• Respond to incoming leads and schedule in-person appointments
• Assess aircraft, develop quotes, and present pricing to clients
• Schedule services and coordinate detailing teams efficiently
• Manage and update customer information and job records
• Invoice clients and follow up on outstanding payments
• Address and resolve customer service concerns
• Maintain high safety standards and ensure team compliance
• Conduct inventroy checks and manage supply orders
• Oversee towel-cleaning procedures and supply rotation
• Report regularly to the business owner on operational performance
• Build and maintain strong relationships with clients and vendors (FBOs, MROs, etc.)
• Participate in local advertising and brand awareness efforts
• Supervise detailing crews
• Ensure compliance with FAA Drug and Alcohol Testing Program requirements

What We're Looking For:

• Hard-working and detail-oriented
• Able to work independently and stay on top of daily responsibilities
• Excellent communication and interpersonal skills
• Comfortable in high-pressure environments and able to make quick decisions
• Stron social awareness and emotional intelligence
• Adaptable and able to pivot quickly as needs and priorities change
• Prior experience in aviation or detailing
• Comfortable traveling within the Louisville-Lexington corridor and occasionally beyond for assignments (company covers travel costs)

FAA Compliance

This position is subject to FAA Drug and Alcohol Testing Program in accordance with federal regulations. All applicants must comply with the company's Drug-Free Policy and be willing to undergo testing upon hire.

Schedule:

• Primarily Monday through Friday, with weekend work as needed
• Schedule may vary based on aircraft and client needs

Training:

All new hires must attend out-of-town, paid training April 20-24, 2026.

Apply Today:

If you're ready to take the lead in a dynamic, hands-on role where no two days are the same, we want to hear from you. Join a team that takes pride in quality, professionalism, and exceptional service.

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Paid training

Work Location: In person