Operations Manager - Arabic Speaking

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the Managing Director to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.
• Plan and review policies and procedures.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplish operations and organization mission by completing related results as needed.
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.
• Manage relationships with service providers.
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Work closely with Managing Director and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Perform other duties as required.

Job Type: Full-time