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Job Summary

The Operations Manager oversees the day-to-day operations of the artisanal bakery, ensuring efficient production, consistent product quality, food safety compliance, and smooth coordination between baking and supply chain activities. This role balances hands-on leadership with planning, process improvement, and team development while preserving the bakery’s artisanal standards and brand values.

Key Responsibilities

1. Production & Quality Control

  • Oversee daily production schedules for bread, brioche and pastries
  • Ensure consistency in recipes, fermentation processes, and baking standards
  • Maintain high product quality aligned with artisanal methods and brand values
  • Monitor waste levels and implement strategies to reduce spoilage

2. Operations & Process Management

  • Plan and optimize workflows for baking, packing, and operations
  • Coordinate equipment maintenance and manage repairs
  • Implement and improve operational procedures and documentation
  • Ensure smooth opening and closing procedures

3. Inventory & Supply Chain

  • Manage inventory of ingredients, packaging, and supplies
  • Source high-quality ingredients from suppliers and maintain vendor relationships
  • Forecast ingredient needs based on sales trends and seasonal demand
  • Control costs while maintaining product quality

4. Team Leadership & Scheduling

  • Supervise bakers, pastry chefs, and support staff
  • Create staff schedules aligned with production and bakery needs
  • Train team members on processes, quality standards, and safety procedures
  • Foster a positive, collaborative, and accountable work culture

5. Food Safety & Compliance

  • Ensure compliance with local health, food safety, and labor regulations
  • Maintain hygiene, sanitation, and allergen control standards
  • Lead health inspections and corrective actions when needed

6. Financial & Performance Management

  • Monitor labor costs, food costs, and operational expenses
  • Track KPIs such as yield, waste, sales versus production, and labor efficiency
  • Support pricing decisions and cost control initiatives
  • Provide regular operational reports to management

Qualifications & Experience

  • 3+ years of operations or production management experience in a bakery, café, or food production environment
  • Strong understanding of artisanal baking processes (bread fermentation, sourdough, pastry basics)
  • Experience managing teams and schedules
  • Knowledge of food safety standards and regulations

Preferred Qualifications

  • Culinary or baking education
  • Experience in scaling artisanal production
  • Familiarity with POS systems and inventory software

Job Type: Full-time

Pay: AED10,000.00 - AED13,000.00 per month

Application Question(s):

  • What is your last or current monthly salary in AED?
  • In how many weeks will you be available to join - if job is offered?

Experience:

  • managing operations of a bakery: 3 years (Required)

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