OPERATIONS MANAGER - CATERING AND EVENTS

Experience Required:

Minimum 5 years of hands-on experience in catering operations and event management

Employment Type:

Full-Time

Job Summary

We are seeking an experienced Operations Manager – Catering & Event Management to oversee and manage end-to-end catering operations and event execution. The ideal candidate will ensure smooth planning, coordination, and delivery of events while maintaining high standards of food quality, service excellence, cost control, and client satisfaction.

Key ResponsibilitiesOperations & Event Execution

• Plan, coordinate, and manage corporate, social, and large-scale events from concept to completion
• Oversee catering operations, including food preparation, logistics, service flow, and post-event breakdown
• Ensure all events are delivered on time, within budget, and as per client expectations

Team Management

• Supervise, train, and schedule kitchen staff, service staff, supervisors, and event coordinators
• Ensure adequate staffing levels for all events
• Maintain discipline, performance standards, and staff productivity

Vendor & Inventory Management

• Coordinate with vendors, suppliers, and rental partners
• Manage inventory of food, beverages, equipment, and décor items
• Negotiate pricing and ensure cost-effective procurement

Quality Control & Compliance

• Maintain food safety, hygiene, and sanitation standards as per regulations
• Ensure compliance with health, safety, and licensing requirements
• Conduct regular quality checks on food, service, and presentation

Client & Stakeholder Management

• Act as the primary point of contact for clients during event execution
• Handle client feedback, resolve issues, and ensure high satisfaction levels
• Coordinate with sales, chefs, and management teams for seamless delivery

Budgeting & Cost Control

• Prepare event budgets and monitor expenses
• Control food costs, labor costs, and operational expenses
• Analyze operational performance and implement improvements

Required Skills & Qualifications

• Bachelor’s degree or diploma in Hotel Management, Hospitality, or Event Management (preferred)
• 5+ years of experience in catering and event operations
• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Knowledge of menu planning, food costing, logistics, and large-scale event execution
• Strong communication and client-handling skills
• Ability to work under pressure and manage multiple events simultaneously
• Proficiency in MS Office and basic event management software

Preferred Attributes

• Experience handling high-volume catering or luxury events
• Strong problem-solving and decision-making skills
• Flexibility to work weekends, holidays, and extended hours as required
• Eye for detail and commitment to service excellence

Compensation & Benefits

• Competitive salary (based on experience)
• Performance incentives
• Career growth opportunities
• Meals and other benefits as per company policy

Job Type: Full-time

Pay: ₹35,695.50 - ₹40,712.07 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided

Work Location: In person