Operations Manager & Executive Assistant (E-commerce Jewelry Brand)

Job Overview

We are a fast-growing e-commerce jewelry company looking for a highly organized, detail-oriented Operations Manager / Executive Assistant to work directly with the founder.

This role is for someone who can manage tasks, follow up, and keep the business running efficiently day-to-day. You must be proactive, reliable, and able to handle multiple responsibilities without constant supervision.

Key Responsibilities

• Manage daily operations across orders, production, and shipping
• Follow up with team members to ensure tasks are completed on time
• Handle customer communication (email and phone) professionally
• Organize and track orders, inventory, and internal systems
• Assist with Shopify, product uploads, and backend organization
• Support scheduling, administrative tasks, and general business operations
• Identify inefficiencies and help improve workflows

Requirements

• Must be detail-oriented and highly organized
• Strong English communication (written and verbal)
• Experience in e-commerce (Shopify preferred)
• Ability to multitask and manage multiple priorities
• Reliable, proactive, and a strong task completer
• Comfortable working in a fast-paced environment

Bonus (Not Required)

• Airtable, QuickBooks, or CRM experience
• Email marketing (Klaviyo or similar)
• Experience in jewelry or luxury products

Important

This is a full-time, in-person role in Aventura, FL (33180).
Remote work is not available.

Pay: $50,782.89 - $61,157.88 per year

Work Location: In person