Operations Manager - Premier HR & Accounting Consulting Firm

Pacific Crest Group has a 25+ year history of providing premier, customized accounting, financial, and HR services on a fractional basis to growing companies. We value professionalism, accountability, and excellence in client service – as well as a healthy work-life balance for our employees.
As we scale, we need a highly organized Operations Manager who drives execution, and who will expand upon and enforce our well-developed operational structure. You will be the project manager for our internal initiatives, promoting both client and employee expansion and retention.
This is a process-driven, execution-focused role for someone who excels at taking a plan from point A to point B with clarity, discipline, and consistency. Our company is already executing on stretch growth goals, making an expansion of the existing part-time operations role necessary.

Key Responsibilities

• Translate strategic goals into clear operational plans with milestones and measurable outcomes
• Manage operational budgets, track metrics, and report performance
• Strengthen workflows, QA systems, and repeatable service delivery processes
• Oversee internal HR operations and employee development processes, maintaining our high standards for performance, accountability, and communication
• Oversee systems, workflow tools, and automation initiatives
• Manage vendors and limited office/facility needs

Ideal Candidate

• Proven experience scaling operations in a professional services or consulting environment
• Demonstrated ability to project manage - organize work, prioritize tasks, and drive linear execution
• Comfortable leading teams and reinforcing accountability
• Tech-savvy with workflow and automation tools
• Strong communicator who operates with clarity and follow-through

You Are

• Task-oriented and operationally disciplined
• Motivated by clarity, structure, and measurable progress
• Steady, focused, and able to move initiatives forward without distraction
• Collaborative and professional in a hybrid environment

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