Job Title:
Operation Manager
Position Type:
Full-time
Domain/Function:
Administration
Experience level
15 years plus
Location:
Mumbai (Goregaon)
Job Description
Position Summary
The Operations Manager will serve as a versatile support resource within the corporate office, primarily handling and stepping in to manage non-recurring or ad hoc tasks across departments. This role requires adaptability, reliability, and a proactive approach to ensure smooth day-to-day operations.
Key Responsibilities:
Support & Strategic Execution
- Act as the primary operational point of contact for the CEO
- Translate the CEOs priorities into actionable plans and follow through on execution
- Support strategic initiatives, special projects, and problem-solving on an as-needed basis
- Prepare reports, analyses, and updates to support decision-making
- Take ownership of undefined or evolving responsibilities as required by the business
Overall Operations Management
- Conduct regular factory/site visits and oversee and improve overall company operations to ensure efficiency and effectiveness
- Identify operational gaps, bottlenecks, and risks, and propose practical solutions by analysing factory performance metrics. Identify improvement opportunities, and recommend corrective actions
- Establish, track, and improve operational processes and workflows
- Ensure alignment between operational execution and company goals
- Monitor timelines, quality, safety, and cost efficiency
Ad Hoc / Non-Recurring Tasks
- Support special projects, events, or one-time assignments as directed by management.
- Step in to fill resource gaps across departments when required.
- Act as a dependable go-to” person for miscellaneous requirements.
- Ensure confidentiality and professionalism in handling sensitive information.
- Maintain flexibility to take on diverse tasks as per organizational needs
Cross-Functional Coordination
- Work closely with all departments (production, supply chain, sales, finance, HR, etc.)
- Act as a bridge between teams to ensure smooth communication and execution
- Drive accountability and follow-ups on cross-departmental tasks
Process Improvement, Reporting & Compliance
- Support automation, documentation, and standardization of processes
- Support implementation of company-wide processes, systems, and policies
- Implement process improvements to enhance efficiency and reduce operational costs.
- Ensure compliance with safety norms, company policies, and statutory requirements.
- Develop dashboards, KPIs, and operational reports. Present data-driven insights to management for decision-making.
Required Skills & Qualifications
- Minimum graduate degree
- Ex army background is preferred
- Prior exposure to administrative or office support roles is a must
- Strong organizational skills with ability to multitask.
- Good communication and interpersonal skills.
- High level of adaptability, reliability, and problem-solving attitude.
- Proficiency in MS Office (Word, Excel, Outlook).
Competencies
- Dependability – Reliable and consistent in delivering support.
- Flexibility – Willingness to take on varied tasks.
- Initiative – Ability to anticipate needs and act proactively.
- Confidentiality – Discretion in handling sensitive matters.
- Process Orientation – Drive standardisation
Reporting
- Reports to: CEO
- Location: Corporate Office (Home Linen Manufacturing Company)Role & responsibilities
Preferred candidate profile
Role: Production & Manufacturing - OtherIndustry Type: Textile & Apparel (Home Textile)Department: Production, Manufacturing & EngineeringEmployment Type: Full Time, PermanentRole Category: Production & Manufacturing - OtherEducationUG: B.Tech/B.E. in Any SpecializationPG: MBA/PGDM in Any SpecializationKey SkillsSkills highlighted with ‘‘ are preferred keyskillsProcess ImprovementWorkflow ManagementAdministration ManagementFactory Operations OversightCEO Office SupportProblem SolvingOperations ManagementOperational Planning
Job Types: Full-time, Permanent
Pay: ₹80,000.00 - ₹250,000.00 per month
Work Location: In person