Operations & Partner Coordinator

Overview:

Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM) and AI-based Early Warning Systems (EWS). Founded and headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM company. Now, Dozee aspires to be the global market leader in this transformative field, reshaping how healthcare is monitored

As we expand into the US market, Dozee is poised to tackle the nation’s escalating healthcare challenges with our state-of-the-art RPM technology. With a proven track record, we are on a mission to save a million lives with Health AI.

We are seeking driven, visionary individuals to join us on this pivotal journey. As part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare institutions across the United States, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare—enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models.

Role Responsibilities :

Channel Partner & Project Coordination

• Manage relationships with distributors, resellers, and healthcare/home device partners.
• Align with partners on product availability, schedules, deliverables, and performance metrics.
• Track project timelines, monitor milestones, manage deliverables, and ensure timely execution.
• Act as primary liaison among internal teams (sales, logistics, tech support) and external partners.
• Coordinate logistics, shipments, onboarding materials, and promotional content.
• Plan and execute on-site visits for training, audits, or partner meetings.
• Collect feedback and support continuous improvement of partner processes.

Finance & Administration Support

• Assist with expense tracking, vendor invoices, and reimbursements.
• Coordinate with the India HQ finance team for payments, reporting, and documentation.
• Maintain local financial records and ensure compliance with basic accounting needs.
• Manage office administration: vendors, supplies, logistics for meetings, travel, and events.
• Ensure smooth day-to-day functioning of the Dallas office.

Employee & HR Support

• Act as a point of contact for US-based employees for HR and payroll queries.
• Coordinate with India HR team on onboarding, documentation, policy alignment, and employee support.
• Maintain employee records and ensure confidentiality.
• Support in implementing employee engagement and travel policies.

Cross-Border Coordination & Reporting

• Provide timely updates and reports to India HQ teams (finance, HR, operations, leadership).
• Ensure smooth communication and follow-ups between US employees, global partners, and India HQ.

Qualifications:

• Bachelor’s degree in Business, Finance, Operations, HR, or related field (preferred).
• 2–5 years’ experience across operations, project coordination, finance/admin, or HR support.
• Exposure to vendor/distributor management and/or channel partner coordination is a strong plus.
• Familiarity with US accounting and HR practices desirable.
• Strong organizational skills, attention to detail, and ability to juggle multiple responsibilities.
• Excellent written and verbal communication.
• Proficiency with MS Office/Google Workspace; comfort with project tools (e.g., Asana, Jira, Excel).
• Willingness to travel occasionally for partner and office requirements.

Ideal Background Industries

• Healthcare/Medical Devices (similar partner/channel structure)
• Consumer Electronics / IoT (hardware + distribution partners)
• Enterprise Tech / SaaS with on-ground services
• Logistics / Supply Chain Services (vendor management + coordination heavy)
• Retail Distribution / FMCG with channel partners

Job Type: Full-time

Pay: From $10,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person