Operations Specialist

We are seeking a detail-oriented Operations Specialist to support our day-to-day operations through documentation, tracking, data entry, and administrative coordination. This role is a good fit for someone who is organized, reliable, comfortable working with systems and spreadsheets, and able to keep information accurate and up to date.

The Operations Specialist will help ensure shipments, records, and internal tasks are properly documented and tracked from start to finish.

Responsibilities

• Prepare, organize, and maintain operational documents and records
• Enter data accurately into company systems, spreadsheets, and tracking tools
• Track project, shipment, order, or task status and provide updates as needed
• Review documents for completeness, accuracy, and missing information
• Communicate with internal team members, customers, vendors, and partners
• Assist with scheduling, follow-ups, and daily administrative tasks
• Maintain organized digital and physical files
• Help identify issues, delays, or missing information and escalate when needed
• Support management with reports, summaries, and operational updates
• Perform other office and operations support duties as assigned

Qualifications

• Strong attention to detail and accuracy
• Comfortable with data entry, spreadsheets, email, and basic office software
• Good written and verbal communication skills
• Ability to stay organized and manage multiple tasks at once
• Reliable, professional, and able to follow processes
• Prior experience in operations, logistics, administrative support, customer service, or office coordination preferred
• Bilingual in English and Chinese preferred but not required
• High school diploma or equivalent required; associate degree or higher preferred

Skills We’re Looking For

• Documentation and recordkeeping
• Data entry accuracy
• Tracking and follow-up
• Microsoft Excel, Google Sheets, or similar tools
• Email and phone communication
• Problem-solving and organization
• Ability to work independently and as part of a team

Schedule

• Monday to Friday
• Day shift
• Full-time

Compensation

Pay is based on experience.

Pay: $19.00 - $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Profit sharing
• Retirement plan

Work Location: Hybrid remote in Saint Paul, MN 55104