Operations Specialist - Transfer Agency

This position will be responsible for processing or quality controlling client new accounts and transactions, initiating cash movements through custodian bank (i.e. Client Wires and ACH), and maintain accurate bookkeeping of client information. Periodic responsibilities include generating timely account statements, reconciling and reporting daily cash and share activity by required deadlines, and various reporting to clients, compliance, and Senior Management. This position requires a strong attention to detail, the ability to multi-task and consistently adhere to deadlines.

Primary Responsibilities

• Process or quality control applications, transactions and account maintenance with a 99% accuracy rate.
• Initiate shareholder Fed Wires and ACH transactions through custodian bank.
• Ensure accuracy of daily fund reporting and strict adherence to daily deadlines.
• Creation and distribution of daily and periodic statements to clients, reps.
• Daily cash reconciliation of bank accounts.
• Create and distribute various reports to TA Management, compliance, and Senior Management.
• Maintain organized, accurate bookkeeping, complying with Industry compliance rules and regulations.
• Assist in database testing and disaster recovery testing.
• Process portfolio transactions received from investments.
• Train and serve as a back-up to other Meeder Transfer Agency and Advisory Operational tasks.
• Assist in diagnosing operational issues related to web users to facilitate a quick resolution for client.
• Assist in various company projects and audits.

Critical Success Factors

• Adept at learning new skills.
• Strong organizational and time management skills with the ability to multi-task.
• Consistently delivers on all obligations.
• Strong verbal and written communication skills.
• Extremely detail-oriented and processes with at least a 99% accuracy.
• Excellent reconciliation and analytical skills.
• Strong knowledge of and adherence to compliance responsibilities.
• Continual drive to becoming a subject matter expert.
• Flexible, open-minded, and proven ability to work collaboratively with all levels of staff and management.
• Proven ability to thrive in a fast-paced environment and act in a decisive manner.
• Professional, dedicated, and accountable with high degree of ethics and integrity.

Skills Required

• Bachelor’s Degree Required.
• Strong skills with Microsoft Office suite of products.
• Experience in financial services a plus.
• Accountable
• Professional
• Strong Work Ethic
• Collaborative
• Critical Thinker
• Time Management Skills

Job Type: Full-time

Pay: $50,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Dublin, OH 43017