Operations Supervisor / Manager

Company Description

MODIFIX is a modern maintenance and renovations company in Dubai, dedicated to elevating property standards through smart, efficient, and high-quality technical services. We combine skilled expertise with a customer-first approach to deliver seamless solutions for homes and businesses.

Position Overview

We are a dynamic and rapidly expanding property maintenance company based in Dubai, seeking an experienced Operations Supervisor / Manager to lead and oversee daily field operations. The successful candidate will manage a multi-disciplinary team of technicians, ensuring the highest standards of service delivery across HVAC, plumbing, electrical, and general maintenance

Qualifications & Skills

• Diploma or Degree in Mechanical, Electrical, or Civil Engineering, or an equivalent trade certification.
• Minimum of 5 years’ experience in property or facility maintenance, with at least 2 years in a supervisory or operations leadership role in UAE.
• Strong technical knowledge of HVAC, plumbing, and electrical systems.
• Demonstrated team leadership, planning, and communication abilities.
• Proficiency in MS Office (Excel, Word); experience with CRM or job tracking tools is advantageous.
• Fluency in English is required; knowledge of Hindi or Arabic is an asset.
• Valid UAE driving license is preferred.

Key Responsibilities

• Supervise and coordinate daily maintenance activities and job assignments for field teams.
• Lead and manage teams comprising AC technicians, electricians, plumbers, and general helpers.
• Allocate and monitor field jobs to guarantee timely completion and quality service.
• Conduct routine site inspections, troubleshoot technical issues, and implement effective solutions.
• Ensure strict adherence to safety standards and compliance with Dubai Municipality regulations.
• Collaborate with the customer service team for efficient job scheduling and client communication.
• Track work progress, monitor material usage, and assess technician productivity.
• Maintain comprehensive records of completed jobs and prepare detailed operational reports.
• Support staff training initiatives and participate in performance evaluations.
• Coordinate with the procurement department for the timely acquisition of tools and spare parts.