Operations Supervisor role based in Dammam, Saudi Arabia

We're Hiring: Operations Supervisor – Dammam, Saudi Arabia

Location: Dammam, Saudi Arabia
Department: Logistics & Operations
Reports to: Operations / Logistics Manager
Employment Type: Full-Time

About the Role

We are seeking an experienced Operations Supervisor to join our team in Dammam, Saudi Arabia. The ideal candidate will have solid expertise in logistics, shipping, customs clearance, and hands-on experience using the SABER platform. You will be responsible for managing daily logistics activities, ensuring smooth shipment movement, regulatory compliance, and efficient coordination between internal teams and external partners.

Key Responsibilities

• Supervise daily logistics operations, including shipping, receiving, and deliveries (local & international).
• Manage product registration and shipment approvals via SABER (Saudi Product Safety Program).
• Coordinate with freight forwarders, customs brokers, and Saudi Customs for timely clearance of shipments.
• Ensure accuracy and completeness of all shipping and customs documentation (invoices, packing lists, COO, SASO, etc.).
• Monitor inbound and outbound shipments to ensure on-time delivery.
• Ensure compliance with SFDA, SASO, and other relevant Saudi government regulations.
• Maintain detailed records of all logistics and customs activities.
• Troubleshoot and resolve any delivery or customs delays.
• Collaborate closely with procurement, warehouse, and sales teams for seamless operations.
• Train and supervise logistics or warehouse staff on shipping procedures and system use.

Qualifications & Skills

• Minimum 3 years of experience in operations, shipping, or logistics supervision within Saudi Arabia.
• Strong knowledge of the SABER platform and Saudi import/export regulations.
• Experience handling customs clearance and documentation.
• Solid understanding of Incoterms and international logistics.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent communication skills in English; Arabic is an advantage.
• Familiarity with ERP or logistics software preferred.

Preferred Background

• Experience in electronics, building materials, automotive, or consumer goods industries.
• Certification in logistics, supply chain, or international trade.
• Valid Saudi driving license.

Work Environment

• Based in Dammam, with occasional visits to ports, warehouses, and government offices.
• Flexibility to handle urgent shipments or documentation outside regular hours.

Interested candidates are invited to send their updated CV with the subject line:
“Operations Supervisor – Dammam”

Job Type: Full-time