Operations Supervisor (Route Supervisor) Solid Waste Company

Operations Supervisor Position

Leading Company in solid waste management have one position for Operations Supervisor to manage the truck drivers on the local residential, commercial, or roll-off waste collection routes based out of the hauling site. This is a great career for someone who has strong knowledge of DOT regulations and experience directly managing Drivers.

I. Job Summary

Manages collection routes and driver / laborer performance on a daily basis in single or multiple line of businesses: Residential, Commercial, Roll-off

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
• Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
• Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
• Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60-hour rule).
• Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
• Sets and monitors productivity, service, and safety targets for each route and driver.
• Assists with data collection and reporting required for incentive pay programs.
• Work in union environment.
• Works with functional groups to resolve employee relations and labor relations issues.
• Acquires and coordinates temporary workers assigned to assist drivers on routes.
• Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
• Establishes and maintains a clean, safe work environment in compliance with

Company/Occupational Safety and Health Administration (OSHA) standards.

• Documents problem fixes and provides instructions to dispatch.
• Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
• Notifies customer service of delivery days for specific areas.
• Ensures set-up errors and missed pickups are reported and resolved.
• Documents and maintains records required by regulatory agencies such as the Department of

Transportation.

• Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Able to work in an overnight operation and weekends if it is necessary.

III. Supervisory Responsibilities

This job has supervisory responsibilities for Drivers assigned to the position. This includes responsibility for employee performance reviews and feedback, scheduling time off, employee grievances or complaints.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor’s Degree (accredited), or in lieu of degree and 4 years of relevant work experience in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees were requirements of the role.

B. Other Knowledge, Skills or Abilities Required

Previous experience working in a Supervisory capacity required
Previous experience managing Drivers preferred
Previous experience working in the transportation, logistics or solid waste industries strongly preferred.
Strong knowledge managing computer systems including Microsoft Office programs (Word, Excel,
Outlook)

EC WASTE, LLC is an equal opportunity/affirmative action employer. EC WASTE, LLC does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• Are you willing to work shifts starting at 2:00am?

Work Location: In person