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Operations Support Associate | Knox Area

Join a Mission That Changes Lives — Including Yours

At KARM Stores, our team does more than operate thrift stores-we help fund life-changing ministry for people experiencing homelessness and crisis in East Tennessee. The Operations Support Associate plays a key role in supporting store success by working across both retail and processing functions, serving donors and customers well, and helping maintain an organized, productive, and mission-driven environment.

This position is ideal for someone who enjoys a variety in their day, works well in a fast-paced setting, values teamwork, and is willing to step in wherever needed to support store operations.

Why Work at KARM Stores?

Every Sunday Off — Guaranteed
Competitive hourly pay based on location and experience
25% Employee Discount
90-Day Performance Review Eligibility
Performance-Based Increases
Referral Bonuses & Incentive Opportunities
Paid Time Off & Benefits Eligibility (Full-Time)
Career Growth & Advancement Opportunities

What You’ll Do

Support daily operations in both the processing and retail departments
Welcome and assist donors and customers in a friendly, timely, and professional manner
Help create a positive experience that reflects appreciation, hospitality, and excellent service
Assist with stocking sales floor merchandise and organizing clothing racks and displays
Help maintain an orderly, clean, and efficient work environment
Complete tasks accurately and efficiently in a fast-paced setting
Work closely with store leadership and team members to meet operational needs
Travel with the Operations Support Team from store to store within the assigned zone, as needed
Contribute to a healthy team culture that supports the mission of KARM Stores

What We’re Looking For

A people-first attitude with a pleasant, willing spirit and servant-hearted approach
Strong verbal and written communication skills
Ability to interact professionally with donors, customers, and team members
Clear handwriting and ability to complete basic documentation accurately
Strong attention to detail and organization
Ability to solve problems, take initiative, and work with minimal supervision
Ability to adapt quickly and work effectively in a fast-paced environment
Basic computer skills, including typing and web browsing
Commitment to the mission and values of KARM Stores

Physical Requirements

Stand for up to 100% of the workday
Walk for up to 75% of the workday
Use hands continuously throughout the workday
Bend and lift throughout the day
Communicate effectively in person and by phone as needed

Additional Information

KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.

We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.

KARM Stores is an Equal Opportunity Employer.

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