Operations Support Lead - South Delhi Location

The Operations Support leads plays a critical role in ensuring smooth coordination between service centres and field drivers. The person will support timely vehicle pickup and drop-off services.

Work Location - Near Jasola Apollo, Mohan Cooperative Estate.

Key Responsibilities:

• Coordinate with drivers for vehicle pick-up and drop-off services
• Responsible to Hire, Onboard & Train drivers
• Monitor job progress, route updates, and timely task completion
• Manage entire backend operations via our service portal and CRM
• Communicate effectively with service centers/ partners , customers, and drivers professionally
• Monitor job progress, real time tracking, , route updates, and timely task completion
• Maintain daily operational MIS and reports
• Resolve issues or escalations from the field promptly

Please send whatsapp text at 9811978882 to fix interview call.

Requirements

• Graduate in any discipline (preferred)
• 2–4 years of experience in support, logistics, or operations role
• Strong verbal and written communication skills (Hindi & English)
• Good command of basic computer tools (Excel, email, WhatsApp, CRMs)
• Ability to multitask and work under pressure
• Experience in managing field teams or blue-collar staff is a plus
• Willingness to work in rotational shifts, if required

Job Type: Full-time

Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person