Operations support manager

Market 36 are delighted to be supporting Braintree District Council in recruiting an Operations Support Manager on a full-time, temporary basis.

The successful candidate will support the Strategy and Business Development Manager in the development and delivery of services within Operations, ensuring high-quality, customer-focused outputs that embrace efficiency and best practice. This role includes directing key operational areas, strengthening partnerships with external organisations, and supporting the development of the commercial portfolio through continuous improvement and value-for-money initiatives.

Role Accountabilities

Managing and supporting Supervisors and Officers, including holding regular team meetings, 1:1s and driving team performance toward service goals

Attending external partnership meetings, trade events and conferences and implementing relevant outcomes to keep Operations aligned with industry updates and legislative changes

Managing statutory returns, including submissions to the Environment Agency, Defra (Waste Data Flow) and Recycling Credits to the county council

Overseeing infrastructure, assets and facilities within the service, including annual H&S inspections and ad-hoc site visits, ensuring issues are addressed promptly

Ensuring all work complies with procurement, governance and corporate policies, including Standing Orders, Financial Regulations, Equalities and Health & Safety

Successful candidates will have

Strong experience managing teams, driving performance and supporting development

Education to HNC/HND level in a relevant discipline, or equivalent experience

Proven background within a business management environment

Experience within waste-related services and/or cemeteries (public sector experience beneficial)

Confident presentation skills and the ability to represent the service professionally

Excellent communication skills with the ability to engage at all levels

A good understanding of the local government sector and its operational challenges

The ability to handle complex issues confidently and effectively

Strong people-management skills with the ability to build positive, collaborative working relationships

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.