Operations Support Specialist

Position Overview:

The United States District Court for the Northern District of Texas is recruiting for the position of Operations Support Specialist. This position is in the District Clerk’s Office in San Angelo, Texas. The incumbent provides front line customer service, maintains official case records, reviews submitted documents to determine conformity with federal rules, processes new case information and documents, and processes mail and payments.

Responsibilities

• Provides customer service at the Clerk’s Office front desk.
• Answers case-related inquiries and provides information on filing procedures. Inquiries may be received in person, by telephone, or through the court’s online help desk software
• Makes summary entries of documents and proceedings on the electronic docket. This includes, but is not limited to, such items as complaints, petitions, indictments, pleadings, motions, responses, minute entries, and orders.
• Reviews documents to determine compliance with federal and local rules and routes copies of documents to proper office(s)/person(s). Distributes orders, notices, and judgments when entered on the docket. Prepares and issues summons and warrants upon order of the court
• Ensures that statistical information is accurately reflected when a case is opened or closed and assists in case management by ensuring the quality of all docket entries using the court’s quality control program.
• Performs various tasks related to maintenance of court records
• Opens mail, logs remittances, writes receipts for payment, reconciles transactions, and prepares deposits in accordance with internal controls policies and procedures.
• Assists with all aspects of jury and naturalization services. Duties include, but are not limited to, selecting, qualifying, summoning, and paying jurors; assisting with arranging ceremonies to naturalize applicants for citizenship; and conducting juror orientation.
• Performs other duties as assigned, including courtroom responsibilities when needed.

Benefits:

The United States District Court falls within the Judicial Branch of the U.S. Government. Policy for the Judicial Branch is determined by the Judicial Conference of the United States. Appointments in the District Clerk’s Office are made by the Clerk of Court under authority of 28 U.S.C. § 751. Benefits include participation in the Federal Employees’ Retirement System which contributes to the Social Security Retirement Program, Federal Employees’ Health Benefits, Federal Employees’ Group Life Insurance, Thrifts Savings Plan (like a 401(k) plan, with employer matching contributions), 11 paid federal holidays and annual/sick leave accrual. An overview of Federal Judiciary benefits is accessible at: http://www.uscourts.gov/careers/benefits

Qualifications:

To qualify for the position of Operations Support Specialist, the candidate must have a minimum of two years’ experience in customer service, experience working in a team environment, and a strong work ethic. Knowledge of legal terminology and experience handling sensitive material is preferred. The candidate must possess strong verbal and written communication, organizational, and analytical skills. The candidate must also be proficient in computer programs, including Adobe Acrobat and Microsoft Office. High school diploma or equivalent is required, and a bachelor’s degree is preferred.

Other:

Employees of the U.S. District Court for the Northern District of Texas are excepted service appointments. Employees are considered at will and are not covered by federal civil service classifications or regulations. Immigration law requires public employers to hire individuals who are lawful permanent residents (i.e., green card holder) seeking U.S. citizenship. Employees must adhere to the Judiciary Code of Ethics and Conduct.

Due to the high volume of applicants received, the Court will only communicate with applicants who will be considered for interviews. Applicants selected for interviews must travel at their own expense, and relocation expenses will not be reimbursed.

Candidates who are selected for employment in the judiciary must successfully pass a background check or investigation as a condition of employment. The background check will include, at a minimum, an FBI fingerprint check. Full field investigations will be conducted on positions that are classified as high-sensitive. Once employed, the candidate may be subject to periodic background investigation updates.

How to Apply:

Qualified applicants must submit a cover letter, detailed resume, and salary history to Human Resources by emailing the items. The subject line must include: “26-06.”

Job Type: Full-time

Pay: $44,701.00 - $80,265.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person