Operations/Systems Specialist (Data Entry)

Family Preservation Services (FPS) provides intensive in-home services and case management services to families who have one or more children at risk of out-of-home placement or who will be at risk of out-of-home placement at birth.

Job Summary

The FPS Operations and Systems Specialist performs data-related tasks including entry of client-related data into the case management software system.

Essential Functions

· Reviews and submits encounter data and other program paperwork to designated sources as required

· Assists Performance Improvement/Quality Assurance (PI/QA) program leadership in developing and maintaining statistical and written documentation of services

· Coordinates with other regions regarding data requirements

· Coordinates State and eReach requirements

· Conducts monthly audits of contractually required and evidence-based practice data

· Maintains responsibility for data collection, client tracking and audit preparation

· Assists PI/QA on data related matters

· Provides technical assistance with system software

· Enters data into the eReach system

· Responds to inquiries from the Department of Children and Families (DCF) as needed

· Consults routinely with other regional Operations and Systems Specialists

· Prepares and uploads DCCCA files in compliance with DCF requirements

· Uploads court reports for staff in compliance with state and county requirements

· Assists other FPS staff with clerical work and/or eReach document uploads

· Sends eReach weekly mileage logs to FPS staff and supervisors

· Collects data and completes weekly RMTS report for DCF

· Coordinates and processes all referrals for the FPS/FFPSA programs

· Other duties as assigned

Education, Experience, and Licensure

· Requires a high school diploma or equivalent; a bachelor’s degree is preferred

· Requires at least one year of relevant job experience

· Must possess a valid state Driver’s License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization’s insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.

EOE

Job Type: Full-time

Pay: $17.12 - $20.12 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• data entry: 1 year (Required)

Work Location: In person