Ophthalmic Technician/Front Desk

Is it you? We are looking for enthusiastic, customer service-oriented individuals -- skilled people with a passion for creating exceptional patient experiences from start to finish. We take great pride in our work serving Walled Lake and the surrounding areas through comprehensive Eye Care for all.

As an Ophthalmic Tech at Oakland Vision, you will serve as part of our patient heath care team and make a difference in how people see their future -- supporting our growing network of patients and doctors.

Our practice has 9 office locations. There are opportunities to grow within the company at each location. We take pride in assisting employees with their goals for growth. This position is primarily for our Walled Lake office but may be considered as a float position as well, where the qualified candidate might work at more than one location throughout the week.

Main Duties & Responsibilities

• Manage patient communication (in-person, phone, email) and appointment scheduling
• Support front desk duties such as checking patients in and out and retrieving insurance eligibility
• Conduct computerized pre-testing, patient history, and exam room preparation in support of the doctors
• Maintain a clean medical environment for all visitors and patients

Qualifications

• Excellent customer service skills
• Ability to multi-task
• High level attention to detail
• Must be able to walk, bend and stand for extended periods of time
• Some insurance knowledge or history with EHR systems preferred

Experience and Education

• Requires high school diploma or GED
• Basic math skills and excellent computer skills
• 2+ years of customer service, luxury retail and/or hospitality experience preferred
• 1+ years of eye care or health care-related experience preferred

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Experience:

• Technician: 1 year (Preferred)
• Customer service: 1 year (Required)
• Healthcare: 1 year (Required)

Work Location: In person