Ophthalmic Technician/Optometric Technician

Ophthalmic Technician – Full-Time
Location: North/Central Austin, TX

Our busy eye care practice is looking for an Ophthalmic Technician to help deliver a 5-star experience to every patient! We serve patients of all ages—from infants to adults—and specialize in dry eye management, scleral contact lenses, and orthokeratology. If you enjoy working with interesting and unique clinical cases, this is the place for you!

About Us
Austin Optometry Group is a well-established eye care practice in North Central Austin, specializing in specialty contact lenses and complex eye conditions. We love what we do, and our office culture reflects that passion. If you’re looking to join a team that feels like family—where your efforts are always appreciated and your contributions valued—apply now!

Duties and Responsibilities

Primary Duties

• Greet patients and explain procedures to reduce anxiety and encourage cooperation.
• Spend approximately 20 minutes with each patient before the doctor’s exam to collect patient history, chief complaints, and accurately enter data into the EHR.
• Perform diagnostic testing, including:
• Zeiss Clarus retinal photography
• Pentacam corneal tomography
• Medmont Meridia corneal topography and external photography
• Eaglet Eye Surface Profiler scleral profilometry
• Zeiss Cirrus OCT imaging of the interior of the eyes
• Zeiss Humphrey visual fields analyzer for peripheral vision testing
• Input patient information and exam findings into Crystal EHR software and assist with scribing for the doctor during exams if needed.
• Measure patients’ current glasses prescriptions using automated lensometry prior to the exam.
• Instruct patients on contact lens insertion, removal, and lens care guidelines.
• Maintain cleanliness and organization of test equipment and exam rooms.

Secondary Duties / Administrative Support

• Address patient questions and schedule appointments via phone, email, or text.
• Verify insurance coverage and confirm upcoming appointments.
• Prepare patient charts for future visits and complete medical records requests.
• Triage incoming calls and provide general administrative support as needed.
• Handle multiple tasks simultaneously while maintaining accurate documentation; strong typing skills required.

Experience Required

• Prior experience as an optometric or ophthalmic technician/assistant is required.
• Familiarity with Crystal PM EHR, Pentacam corneal mapping, OCT, Visual Fields testing, and contact lens application/removal is preferred. Candidates with proficiency in these areas may start at the maximum pay rate.
• Candidates familiar with some, but not all, of the above equipment will start at a lower pay rate, with opportunities for increases as proficiency grows.
• Training will be provided for diagnostic equipment or procedures that a candidate is not yet familiar with, as long as they have some foundational experience and a willingness to learn.
• We highly value a positive attitude, a helpful spirit, and a love of learning—candidates demonstrating these traits will be considered for training and growth opportunities.

Skills Required - if these sound like you, please apply:

• You are caring and can make our patients feel comfortable.
• You’re able to be patient, yet efficient.
• You’re detail oriented.
• You LOVE to learn and master new skills quickly.
• You’re responsible, reliable and accountable!
• You take pride and ownership in everything you do – whatever you do, you do it well.
• You are ready and willing to be part of the team and make a difference.

Why Work Here?

• Great hours with no evenings or weekends.
• Fascinating patient encounters with a wide variety of cases.
• Hands-on experience with advanced diagnostic equipment.
• A culture of continuous learning and pushing the boundaries of specialty optometry.
• Excellent benefits.
• Early Friday finish at 2:30 PM for an extended weekend!

Employee Benefits:

• Weekdays only with short Fridays (start your weekend at 2:30 PM every Friday). No weekends or evenings!
• Paid vacation and holidays after 90 days employment + extra paid day off for your birthday
• Quarterly monetary bonuses after 90 days employment
• 401k with 4% employer match after 6 months employment
• Free custom Orthokeratology or Scleral Lenses for one year after 90 days
• 50% off custom Orthokeratology or Scleral Lenses for spouse or children after 90 days
• Glasses and soft contact lenses at wholesale cost after 90 days
• Health, dental, vision insurance after 30 days - available this summer, 50% employer match!

Why is this more than a job?

At Austin Optometry Group, we're changing the way people see and ultimately changing people’s lives. When you think about it, we play an active role in preventing devastating traffic accidents, allowing parents to take in every detail of their child's face, and just helping people to generally enjoy a higher quality of life – because life is so much better when you can SEE!

If you want a career where you can directly impact the well-being of your community, this is it!

We value your time, so we’ll be back in touch with you quickly.

Medical Specialty

• Ophthalmology
• Optometry

Supplemental Pay

• Team wide growth-based quarterly bonuses

Work Location:

• One location

Remote work allowed:

• No

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Education:

• High school or equivalent (Required)

Experience:

• Ophthalmology/Optometry: 1 year (Required)

Work Location: In person