Ophthalmic Technician/Some Reception

The office is open 7:45am-5pm on Monday-Thursday. Part-time 25-35 hours/week, preferably.

POSITION SUMMARY: Receptionist work included welcoming and checking-in patients. Pulling insurance eligibility for patient exams, and contacting patients with information regarding details to their appointment, balances due, etc. The Ophthalmic Technician performs a range of duties which includes preparing the patient to see the Doctor (preliminary exam, medical history, & testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting the Doctor during minor procedures.

ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides primary ophthalmic care to patients and act as clinical assistant to Doctor. Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refraction, VF test, A-Scan Biometry (IOL master), Pachymetry, PAM evaluation, color testing, and contact lens evaluation). Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. Accurately records all information in EMR system according to established standards and physician requirements. Checks condition of patients' eyes by observing pupils, muscle, visual acuity, extraocular movements, and blood pressure (if requested by Doctor). Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Doctor. Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential. Counsels patients by transmitting physician's orders, use of drops, contact lenses, drugs, and answer questions about surgery and specialty imagining required/ordered. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations. Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues. Process prescription refill requests. Performs set standard number of patient work-ups based on established times while maintaining quality of customer service. Maintains stock in exam room in accordance to standard inventory and Physician preferences. Maintains minor OR stock and all sterilization of instruments. Sets up and prep for minor OR procedures to include setting sterile tray and maintaining sterile field. Must be able to work at alternative Ross Eye Institute locations as needed. QUALIFICATIONS & SKILLS: High school diploma or GED required. Basic Life Support Certification required. Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience. Strong knowledge of medical office procedures. Proficient in computers and relevant software applications and practice management technology. JOB TITLE: OPHTHALMIC TECHNICIAN FLSA STATUS: NON-EXEMPT DEPARTMENT: CLINIC REPORTS TO: CLINICAL COORDINATOR JD_JD_Technician_01.13.16 Knowledge of customer service principles and practices. Possession of strong problem solving skills and sound judgment. Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly. Ability to be proactive and take initiative. Possession of strong organizational skills. Excellent verbal and written communication, as well as, exceptional interpersonal communication skills. Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals. Exhibit high level of quality through attention to detail and monitoring of work. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Deals with confidential information and/or issues using discretion and judgment.

PREFERRED EXPERIENCE: Prior Ophthalmic Technician experience in a private medical office. Customer service.

SUPERVISION EXERCISED: This position has no supervisory responsibilities.

WORK ENVIROMENT & PHYSICAL DEMANDS: Work is performed in a medical office setting. Physical demands of position: must be able to stand and walk for long periods of time, must have manual dexterity to work with ophthalmic equipment and maneuver a patient if in a wheelchair, must be able to accurately type information into EMR system, and must be able to have face to face conversation with patients and staff. Must be able to lift 25lbs.

Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Employee discount
• On-the-job training

Work Location: In person