Ophthalmology Doctor Assistant

Austin, United States

CENTRAL TEXAS VETERINARY SPECIALTY & EMERGENCY HOSPITAL is looking for a Doctor Assistant to join their Ophthalmology Department in South Austin, TX.

The ideal candidate will have veterinary experience and be reliable. If you love working with people and have always wanted to be a contributing member of a fantastic veterinary team, please apply with us today!

The right candidate will excel in:

Multitasking
Working well within a team
Helping animals live healthier, happier lives
Assisting Veterinarians in providing exceptional patient care

If you are interested in Veterinary Medicine and looking to have a career that is your passion, joining our team will allow you to do just that. Veterinary Doctor Assistants are skilled, experienced, and valued members of our teams, and we treat them that way.

Do your goals include becoming a Licensed Veterinary Technician? We offer educational support and partner with Purdue University’s Online Veterinary Technician Program.

Thrive in an environment that encourages learning, promotes professional growth, and has limitless
opportunities for advancement.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Communication:
- Monitor messages from clients in various locations (voicemail & email) and respond to messages accordingly. All communication must be notated in the veterinary practice management software.
- Answer phone calls for clients having problems with patients at home when the doctor is not available to take phone calls.
- Update clients on hospitalized patients when it is not necessary for the doctor to talk to a client or when the doctor is not available to update the client. All updates on patients given by Ophtho Doctor Assistant should be relayed to the doctor and put in the patient’s Communication Section of ezyVet.
- Perform daily recalls as appropriate.
- Work directly with Ophthalmologist to assist in paperwork completion.
- Assist Ophthalmologist to prepare estimates when time allows.
- Call prescriptions into the pharmacy.
- Assist in sending Patient Summaries to VetLink portal or pcDVM when asked.
- Download client emails into the medical record if sent.
Patient Discharge:
- At the start of the shift, confirm which patients will be discharged that day.
- Verify that discharge instructions are ready and email them to the client when completed.
- Verify that medications are prepared and ready – confirm with the Ophthalmologist that the medications are correct.
- Coordinate baths and patient clean-ups with technician assistants prior to patient release from the hospital.
- Send completed, approved invoices to clients via email asking them to pay in advance to expedite the “check-out” process.
- Verify if clients have paid invoices throughout the day or when paged that clients are here for pick-up.
- Explain discharge instructions, including medication instructions, to clients either by phone or in person.
- If the client has not paid invoice(s) online prior to pick up, go over discharge instructions that have already been emailed to them, then have the client check out or pay their bill.
- Release patients from the hospital after the client has checked out with the front desk taking all medications and supplies out to the client at the same time as the patient.
Patient Care:
- Provide general nursing care and comfort for patients in the treatment room.
- Set up recovery cages for patients (warm water blanket, clean bedding, and cage card).
- Prepare prescriptions as ordered by the doctor.
Other:
- Download medical histories and lab work that is available online/from emails into the medical record.
- Have pertinent radiographs available at the time of patient appointment, loaded on a computer when appropriate.
- Assist in maintaining general cleanliness and order of treatment area.
- Computer entry (communications, invoicing, prescriptions).
- Coordinate donations and sympathy cards when appropriate for deceased patients.

QUALIFICATIONS:

High School Diploma or equivalent required.
Veterinary technician experience is required.
Credentialed technician preferred.
Customer service skills are highly preferred.
Basic math and computer skills, customer service, and communication skills are a must.
A special interest in Ophthalmology is preferred but not required.
Must be able to bend, stand, stoop, walk, and stand for an extended period of time.
Must be able to lift up to forty (40) pounds.

SCHEDULE:

On-call required.
Overtime and Weekends may be required.

BENEFITS PACKAGE:

Medical, Dental, and Vision insurance options, all starting the first of the month following the date of hire.
Complimentary Short-Term Disability
Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
Company Sponsored Employee Assistance Program (Headspace)
401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
United Health Care UMR Insurance Plans with 3 tiered options
Flexible Spending Account or Health Savings Account options
United Healthcare Dental Insurance; includes a 100% paid premium option for team members
United Healthcare Vision Insurance options
Long Term Disability option (paid for by employee)
Progyny-Fertility and Family Building Support (up to $10,000 per attempt/ $30,000max)
Team Member Discounts for Pet Care
Paid time off - inclusive of sick, personal, and vacation
LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
Referral Bonus Program
DailyPay on Demand

Working as an Ophthalmology Doctor Assistant at Central Texas Veterinary Specialty & Emergency Hospitals is a challenging and rewarding career.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients.

United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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