Optical Lab Technician and Licensed Optician

Position Overview

Join a practice where optics is treated as a craft. We’re known for delivering the area’s finest custom lens work and high-end eyewear, combining advanced technology with true hand-crafted precision and a luxury-level patient experience. Our in-house lab is at the heart of what makes us different — custom lenses are cut, edged, crafted, and inspected with exceptional attention to detail.

This role is ideal for someone who enjoys both the technical side of optical fabrication and the personal side of patient care. You’ll work directly with advanced optical equipment in our lab while also serving patients in the front office as an optician, helping guide them through frame and lens selections and ensuring an exceptional experience from start to finish.

We are not a high-volume chain environment. Our team takes pride in craftsmanship, precision, and building lasting relationships through personalized service and premium eyewear solutions.

Roles & Responsibilities Optical Lab & Lens Crafting

Operate and maintain lens edging, finishing, and optical lab equipment with precision and care
Cut, edge, mount, and inspect custom ophthalmic lenses to exact specifications
Perform quality control checks on all finished eyewear to ensure accuracy, fit, and cosmetic excellence
Troubleshoot and resolve issues related to lens cutting, mounting, or frame compatibility
Maintain a clean, organized, and efficient optical lab environment
Monitor and maintain lab equipment, coordinating service and maintenance as needed
Assist with inventory management of lenses, lab supplies, and optical components

Patient Care & Optical Consultation

Conduct patient consultations to assess visual needs, lifestyle, and eyewear preferences
Interpret and verify prescriptions from licensed optometrists and ophthalmologists
Recommend appropriate lens designs, coatings, and frame styles tailored to each patient
Educate patients on premium lens options including progressive lenses, anti-reflective coatings, blue light protection, photochromic lenses, and specialty products
Assist patients with frame styling, fit, comfort, and adjustments

Fitting & Dispensing

Accurately measure pupillary distance, segment heights, and other fitting parameters
Fit, adjust, and dispense eyewear to ensure proper alignment and comfort
Perform frame repairs, adjustments, and modifications using optical tools and equipment
Verify completed eyewear using lensometers and other optical instruments before dispensing
Provide patients with guidance on eyewear care and maintenance

Front Office & Operational Support

Assist patients in the optical dispensary with professionalism and hospitality
Process and track eyewear orders to ensure timely completion and delivery
Maintain accurate patient and order records within the practice management system
Support scheduling, appointment confirmations, and general front office operations as needed
Collaborate closely with doctors and team members to deliver a seamless patient experience

Quality & Patient Experience

Deliver a luxury-level patient experience through exceptional service and craftsmanship
Address patient concerns regarding eyewear fit, comfort, or visual performance
Maintain high standards for accuracy, presentation, and attention to detail in every pair of glasses produced
Contribute to a positive, team-oriented environment focused on excellence and continuous improvement

Qualifications Required

ABO (American Board of Opticianry) certification required; NCLE certification a plus
Minimum of 3–5 years of experience in optical dispensing and/or optical lab work
Experience operating lens edging and optical lab equipment
Strong understanding of lens fabrication, lens materials, frame styles, and ophthalmic terminology
Excellent mechanical aptitude and attention to detail
Strong customer service and communication skills
Ability to multitask between lab production and patient-facing responsibilities
Experience with optical practice management software

Preferred

Experience with premium and custom lens products
Experience in an in-house finishing lab or high-end optical environment
Familiarity with electronic health record (EHR) systems
Passion for craftsmanship, precision optics, and luxury patient care

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person