Optical Sales Manager

Overview
We are seeking a dedicated and knowledgeable Optical Manager to oversee our optical department and ensure the highest level of patient care and satisfaction. The ideal candidate will possess a strong background in ophthalmology and optical services, coupled with excellent management skills. This role requires a commitment to maintaining compliance with HIPAA regulations while providing exceptional service in a retail environment.

Responsibilities

• Manage daily operations of the optical department, ensuring efficiency and quality service.
• Supervise staff, providing training and support to enhance performance and customer engagement.
• Maintain compliance with HIPAA regulations and ensure patient confidentiality is upheld.
• Oversee inventory management, including ordering supplies and maintaining accurate records.
• Collaborate with healthcare professionals to provide comprehensive patient care, including conducting vision tests and interpreting results.
• Utilize EMR systems, such as Epic, for accurate medical records management.
• Implement retail sales strategies to meet departmental goals while providing exceptional customer service.
• Ensure proper handling of medical billing, coding, and insurance claims processing.
• Conduct regular staff meetings to discuss performance metrics, updates on policies, and training needs.

Experience

• Proven experience in ophthalmology or optical settings is essential.
• Familiarity with medical terminology, anatomy knowledge, physiology knowledge, and vital signs is highly desirable.
• Experience with EMR systems and medical coding is preferred.
• Background in retail management or retail sales is beneficial for driving department success.
• Laboratory experience or knowledge of aseptic techniques will be considered an asset.
• Previous experience working with pediatrics or senior care populations is a plus.
• Strong organizational skills with attention to detail in managing medical records and clinic operations. Join our team as an Optical Manager where you can make a significant impact on patient care while leading a dedicated team in a dynamic environment.

Job Type: Full-time

Pay: $25.00 - $31.25 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person