Optical Store Supervisor

Tasks & Responsibilities:

• Manage daily showroom operations and staff scheduling.

• Lead, train, and supervise the optical team.

• Monitor sales performance and ensure achievement of KPIs.

• Oversee inventory control, stock availability, and merchandising.

• Handle customer escalations and ensure service quality.

• Prepare operational and sales performance reports.

• Ensure compliance with company policies and Saudization requirements.

Requirements:

• Bachelor’s degree or diploma in Optometry, Optical Science, or Business Management.

• Minimum 3–5 years of experience in optical retail, including at least 1 year in a supervisory role.

• Strong knowledge of lenses, frames, and international eyewear brands.

• Ability to manage daily showroom operations, sales targets, inventory, and staff scheduling.

• Strong leadership, reporting, and customer service skills.

• Good command of English (Arabic is an advantage).