Optometric Technician / Medical Assistant

Job Summary
Join our dynamic healthcare team as an Optometric Technician / Medical Assistant, where your enthusiasm and expertise will directly enhance patient care and streamline clinical operations. In this vital role, you will assist with patient intake, perform preliminary eye assessments, and support the optometry team with clinical and administrative tasks. Your proactive approach and attention to detail will ensure a smooth patient experience from check-in to checkout, all while maintaining the highest standards of safety, confidentiality, and professionalism. This position offers a rewarding opportunity to grow within a vibrant medical environment dedicated to eye health and exceptional patient service.

Duties

• Greet patients warmly, verify their information, and assist with intake procedures using Electronic Medical Record (EMR) systems.
• Prepare patients for eye examinations by performing preliminary tests such as visual acuity assessments, refraction measurements, and ocular photos.
• Maintain aseptic technique during clinical procedures to ensure infection control and patient safety in accordance with HIPAA regulations.
• Assist optometrists with diagnostic testing, including visual fields, oct testing, and erg testing.
• Assist in surgical procedures such as foreign body removal, stye removal and laser procedures such as SLT and YAG.
• Manage medical records accurately by updating charts, ensuring proper documentation of procedures, diagnoses, and billing codes related to optometry services.
• Support front desk operations by scheduling appointments, answering patient inquiries, processing payments through retail math principles, and managing retail sales of contact lens products.
• Collaborate with the team on clinic operations, including inventory management of medical supplies and optical equipment.
• Educate patients about their eye health, treatment plans, and available optical products or retail items to promote overall wellness.

Experience

• Prior experience in a medical office setting or ophthalmology clinic is highly preferred.
• Demonstrated knowledge of medical terminology, anatomy (especially ocular anatomy), physiology related to eye health, and basic medical coding/billing practices.
• Familiarity with EMR systems such as Crystal or other electronic health record platforms is essential for efficient documentation.
• Experience in patient care roles involving intake procedures, vital signs measurement, and maintaining HIPAA compliance is highly valued.
• Retail sales experience combined with strong math skills will be advantageous for managing contact lens product sales and inventory.
• Knowledge of pediatric care (pediatrics) is a plus for working with diverse patient populations in a clinical environment.
• A background in medical assisting or optometric technician training that includes aseptic techniques and ophthalmic testing will set candidates apart. Join us in making a difference by providing compassionate care while supporting the operational excellence of our eye health practice!

Please email resumes with 3 work related references.

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Retirement plan
• Uniform allowance

Experience:

• optometry/technician: 1 year (Preferred)

Work Location: In person