Optometric Technician / Medical Assistant/Front Office

Overview
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will play a vital role in ensuring smooth operations within our medical office, providing exceptional patient care while adhering to all regulatory standards. This position requires a blend of clinical and administrative skills to support our healthcare professionals and enhance the patient experience.

Duties

• Greet patients and manage front desk operations, ensuring a welcoming environment.
• Conduct patient intake, including gathering medical history and verifying insurance information.
• Measure and record vital signs accurately, maintaining patient confidentiality in compliance with HIPAA regulations.
• Assist healthcare providers during examinations and procedures, utilizing aseptic techniques as required.
• Maintain medical records and ensure proper documentation in EMR systems such as Epic.
• Provide support in scheduling appointments and managing clinic workflows efficiently.
• Handle medical billing and coding tasks as needed, ensuring accuracy in all transactions.
• Collaborate with team members to deliver high-quality patient care across various specialties, including pediatrics and ophthalmology.
• Utilize retail sales techniques when assisting patients with eyewear or other retail products.

Skills

• Strong understanding of medical terminology, anatomy, and physiology.
• Experience with EMR systems; familiarity with Epic is a plus.
• Knowledge of HIPAA regulations to ensure patient privacy and data security.
• Proficient in handling medical records, medical coding, and billing processes.
• Excellent communication skills for effective interaction with patients and staff.
• Retail math skills for managing sales transactions accurately.
• Previous experience in a medical office or clinic setting is highly desirable.
• Optical experience or knowledge of ophthalmology is an asset but not required.
• Ability to work collaboratively within a team while also being self-motivated. Join us in making a difference in the lives of our patients by providing compassionate care and efficient administrative support. We look forward to welcoming you to our team!

Job Types: Full-time, Part-time

Pay: $17.00 - $25.52 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Relocation assistance

Work Location: In person