Optometric Technician/Receptionist

Overview
Join our dynamic healthcare team as an Optometric Technician/Receptionist, where you'll play a vital role in delivering exceptional eye care experiences. This energetic position combines patient-centered clinical support with front desk responsibilities, ensuring smooth operations and outstanding service. You'll be the first point of contact for patients, guiding them through their visit while assisting the clinical team with vital procedures. If you thrive in a fast-paced environment, enjoy helping others, and possess a passion for eye health, this is the perfect opportunity to grow your career in ophthalmology and optometry.

Responsibilities

• Greet patients warmly and efficiently manage appointment scheduling at the front desk using EMR (Electronic Medical Records) systems such as Epic or similar platforms.
• Conduct patient intake by collecting comprehensive medical histories, verifying insurance information, and updating medical records while maintaining HIPAA compliance to protect patient privacy.
• Measure vital signs including blood pressure, pulse, and oxygen saturation to support accurate diagnosis and treatment planning.
• Assist with clinical procedures such as dilating pupils, performing basic vision tests, and applying aseptic techniques during examinations to ensure patient safety and comfort.
• Support the ophthalmology team by preparing exam rooms, sterilizing equipment, and managing medical supplies with attention to aseptic technique standards.
• Handle billing and coding processes accurately for insurance claims related to ophthalmic services, ensuring compliance with medical billing regulations.
• Maintain detailed medical records, document patient interactions thoroughly, and ensure all documentation aligns with HIPAA guidelines.
• Engage in retail sales of eyewear products by providing knowledgeable recommendations based on patient needs and preferences while managing retail math to optimize sales opportunities.
• Demonstrate strong knowledge of anatomy, physiology, and medical terminology relevant to eye health to effectively communicate with patients and team members.
• Support clinic operations by managing front desk duties such as answering phones, scheduling follow-up appointments, and coordinating referrals or specialist visits as needed.

Experience

• Prior experience working in a medical office environment or ophthalmology/optometry clinic is highly preferred.
• Familiarity with EMR systems like Epic or other electronic health record platforms is essential for efficient documentation and scheduling.
• Knowledge of medical coding and billing procedures related to ophthalmic services enhances accuracy in insurance processing.
• Experience in patient care roles involving vital signs measurement, intake procedures, or pediatrics is advantageous.
• Strong understanding of medical terminology, anatomy related to the eye, and physiology supports effective communication within the clinical team.
• Retail sales experience combined with an understanding of retail math helps in promoting eyewear products confidently while achieving sales goals.
• Ability to uphold HIPAA regulations diligently ensures confidentiality and trust with patients at all times. Join us in making a difference through compassionate care and seamless service! We are committed to fostering a supportive environment where your skills grow alongside your passion for eye health. This paid position offers an exciting opportunity to develop your expertise while contributing meaningfully to our patients’ well-being.

Pay: $16.00 - $17.00 per hour

Work Location: In person