Oracle Customer to Meter (C2M) - Functional Consultant

Position: Oracle Customer to Meter (C2M) Functional Consultant

Location: Islamabad, I-10/3

Key Responsibilities

1- Lead functional workshops and translate business needs into BRD and HLD.

2- Configure Customer Information System (CIS) including Persons, Accounts, Premises, Service Points, and Service Agreements.

3- Set up Meter Data Management (MDM) including device types and VEE rules.

4- Design and manage advanced rate schedules (TOU, tiered, seasonal).

5- Oversee billing batch jobs and ensure billing accuracy.

6- Manage financial transactions, payments, and deposit processes.

7- Configure Credit & Collections workflows and severance processes.

8- Implement Service Order Management for field activities.

9- Support Operational Device Management and asset tracking.

10- Design Smart Grid Gateway (SGG) integrations for AMI communication.

11- Lead UAT, CRP sessions, and post-go-live support activities.

12- Collaborate with technical teams for integrations via SOAP/REST APIs.

Required Skills & Qualifications

✅ 5–10+ years of hands-on experience with Oracle Utilities (C2M / CC&B / MDM)

✅ Strong understanding of OUAF framework

✅ Experience with utility domain (Electric, Gas, or Water)

✅ Proficiency in SQL for data analysis

✅ Functional exposure to Java/Groovy plugin algorithms

✅ Experience in end-to-end meter-to-cash implementations

✅ Excellent stakeholder communication and workshop facilitation skills