Key Responsibilities
- Call customers to confirm COD orders received on Shopify
- Verify customer name, address, phone number, and order details
- Update order status accurately in Google Sheets / Excel
- Maintain organized records of confirmed, canceled, and no-response orders
- Coordinate with the fulfillment/logistics team for confirmed orders
- Follow calling scripts and brand communication guidelines
- Handle customers politely and professionally
Required Skills & Qualifications:
- Good verbal communication skills (Urdu required, basic English preferred)
- Strong command of Google Sheets / Microsoft Excel (data entry, accuracy, organization)
- Experience with Shopify is a plus
- Ability to manage daily calling targets
- Attention to detail and accuracy in address verification
- Punctual, disciplined, and responsible work attitude
Job Type: Full-time
Pay: Rs30,000.00 - Rs40,000.00 per month
Work Location: In person