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Order Entry Coordinator
Description
We are seeking a meticulous and organized Order Entry Specialist to join our team. The role involves precise order entry, maintaining clear and professional communication with customers and vendors, ensuring accurate pricing, setting due dates, tracking order status, and overseeing order fulfillment. The ideal candidate must possess exceptional attention to detail, exhibit strong organizational skills, communicate professionally, and collaborate effectively within a team-oriented environment. This position is crucial in maintaining the accuracy and efficiency of our order processing system while upholding high standards of customer satisfaction.
MAJOR DUTIES AND RESPONSIBILITIES
- Upload completed client data to various delivery mechanisms.
- Manage communications with sales representatives as required.
- Ensure stakeholders are abreast of order details.
- Establish due date(s).
- Communicate with customers via email and phone.
- Use Netsuite to provide customer quotes.
- Use Monday.com to properly track orders.
- Use Box, sFTP, email, or other method of transmission required by customers to receive and return documents.
- Assist with distribution of orders and monitor delivery dates.
- Maintain knowledge of document accessibility standards.
- Must adhere to Payment Card Industry (PCI) and HIPAA security standards.
- Other duties as assigned/required
SKILLS
- Excellent communication skills, both written and verbal.
- Excellent time management and relationship management skills.
- Excellent computer application skills such as Microsoft Word, Excel, Outlook, etc.
- Excellent organizational skills and detail oriented.
- Must be self-motivated and able to work independently without close supervision.
- Must be able to meet fixed deadlines that are non-negotiable
WORK EXPERIENCE & EDUCATION & BENEFITS
EXPERIENCE:
- Experience working in a busy office environment
- Previous position requiring direct communication with customers
- Experience with Accessible Documents
EDUCATION:
- Minimum is high school diploma.
BENEFITS:
- Be part of a growing company and team.
- Competitive salary (Commensurate with experience and position and eligible discretionary bonus)
- Excellent benefits
- Medical
- Dental
- Vision
- Short Term Disability
- Long Term Disability
- Group and Voluntary Life
- Sick Time Pay
- Vacation Pay
- Holiday Pay
- Be part of a rapidly growing software company
How long will the role be open for? Until filled.
Prior to submitting an application/resume, review the job descriptions complete list of job duties and qualifications.
Prior to submitting an application/resume, review the job descriptions complete list of job duties and qualifications.
We thank all applicants for their interest in joining our team. Those short listed will be contacted.
Should you need any assistance in the application process, please contact csteinbock@crawfordtech.com.
Note: This job description is to be used as a guide for accomplishing company and department objectives and is not intended and should not be construed to be an all-inclusive list of responsibilities, skills, efforts or working condition associated with a job. Management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
About Crawford Technologies
Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents. The company has helped over 1,800 organizations around the world reduce costs, simplify processes, and streamline mission-critical transactional communications such as bills and statements across all channels and in all formats.
CrawfordTech’s suite of software solutions and services enables their clients to meet their own customers’ rigorous demands for instantaneous access to information.
CrawfordTech’s suite of software solutions and services enables their clients to meet their own customers’ rigorous demands for instantaneous access to information.
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