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Order Processing - Supply Chain - Vendor Coordination

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Order & Vendor Operations Coordinator (Drop Shipping – Home Renovation)

Job Summary

We are seeking an Order & Vendor Operations Coordinator to manage customer orders from placement through delivery in a drop-ship fulfillment model. This role works closely with vendors, freight carriers, and internal sales teams to ensure accurate inventory management, reliable lead times, and on-time delivery of home renovation and remodeling products sold through Shopify.

Key Responsibilities

  • Process and manage orders placed through Shopify
  • Verify inventory availability and manage vendor stock levels
  • Coordinate with vendors on lead times, order confirmations, and shipment readiness
  • Schedule and track shipments with freight carriers
  • Communicate order status, inventory constraints, and ETAs to Sales Account Managers
  • Resolve fulfillment, inventory, and shipping issues proactively

Qualifications

  • 2+ years experience in order management, operations, or supply chain
  • Experience working with drop-ship vendors preferred
  • Familiarity with Shopify or e-commerce platforms
  • Familiarity with Odoo or other ERP Operations Platform for tracking orders/shipments.
  • Strong communication, organization, and follow-up skills
  • Experience in home improvement, renovation, or building materials a plus

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid sick time

Work Location: In person

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