- Greet and assist customers professionally while accurately taking drive-thru orders.
- Promote add-on products, deals, and ongoing promotions to enhance sales opportunities.
- Process customer orders accurately through the POS system.
- Coordinate effectively with kitchen and barista teams to ensure timely preparation of orders.
- Verify order details and billing accuracy before handing over orders to customers.
- Ensure customer orders are delivered within the defined Turnaround Time (TAT).
- Respond to customer concerns, complaints, and queries in a courteous and professional manner.
- Maintain cleanliness, hygiene, and organized working conditions at the drive-thru station.
- Comply with company SOPs, food safety guidelines, and customer service standards.
- Provide operational support to branch activities during peak and rush hours as required.
Pay: Rs40,000.00 - Rs50,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Willingness to travel:
Work Location: In person