ORR PSA Compliance Manager

ORR PREVENTION OF SEXUAL ABUSE (PSA) COMPLIANCE MANAGER

(BILINGUAL SPANISH REQUIRED)

JOB SUMMARY/ROLE:

The Rancho San Antonio (RSA) Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for ensuring agency-wide compliance with federal regulatory requirements under the Interim Final Rule (IFR), 45 C.F.R. 411, which establishes standards for preventing, detecting, and responding to sexual abuse and sexual harassment in Office of Refugee Resettlement (ORR) care provider facilities. This position provides oversight, training, and monitoring to promote the safety and well-being of Unaccompanied Children (UC).

The PSA Compliance Manager demonstrates expertise in trauma-informed care and integrates the Attachment, Regulation and Competency (ARC) framework into daily interactions with staff and UC, ensuring a culture of safety, dignity, and respect.

SUPERVISED BY: ORR Program Director

SCHEDULE: Full-time 40 hours/week, some evening and weekend availability may be required

QUALIFICATIONS:

1. Bachelor’s degree in behavioral sciences, human services, or social service fields; or a bachelor's degree in business administration or management. Master’s degree in related field is preferred.

2. At least 3 years of experience working with child welfare standards, best practices, or quality assurance or compliance.

3. Experience with ORR, Title 22, licensing regulations, or federally funded child welfare programs strongly preferred.

• Knowledge of electronic health records (Care Logic preferred).
• Bi-lingual/Bi-literate in Spanish required.

6. Demonstrates clear and professional boundaries with agency staff, UCs, community partners, collaterals, and others in the execution of job duties and with regard to all professional responsibilities.

7. Possess the relevant experience and/or qualifications to work with UC and/or children with special needs.

8. Availability to be on-call for crisis related services may be required.

JOB DUTIES:

1. Oversee the implementation, monitoring, and compliance of IFR 45 C.F.R. 411 standards at the care provider facility

2. Conduct compliance reviews, audits, and site evaluations to assess adherence to PSA requirements

3. Develop and deliver staff training programs on preventing, detecting, and responding to sexual abuse and harassment, with an emphasis on trauma-informed practices

4. Serve as the primary point of contact for PSA compliance issues, ensuring timely reporting, documentation, and corrective actions

5. Provide guidance and technical assistance to leadership and staff on compliance obligations, risk reductions strategies, and best practices

6. Collaborate with multidisciplinary teams (legal, clinical, program, and administrative staff) to promote a culture of accountability and safety

7. Ensure that responses to allegations of sexual abuse/harassment align with federal regulations, agency policies, and child welfare standards

8. Maintain accurate and confidential records related to PSA compliance, training, and corrective actions

9. Continuously monitor updates to federal regulations and ORR policies and incorporate changes into agency compliance strategies

10. Apply the trauma-informed ARC framework in service delivery and interactions with Unaccompanied Children (UC).

11. Manage implementation and ongoing compliance with PSA standards, IFR, and sexual abuse/harassment prevention protocols, including staff training.

12. Facilitate PSA Orientation and refresher sessions for UC.

13. Monitor and ensure compliance with federal, state, and local regulations; update policies and procedures as needed.

14. Conduct audits of client and staff records to ensure adherence to licensing, contractual, and agency standards.

15. Collect, analyze, and report data on incidents, outcomes, and compliance indicators; support corrective action planning.

16. Investigate safety concerns, grievances, and alleged abuse; ensure timely reporting to authorities.

17. Monitor safety systems (cameras, alarms, equipment) and track resolution of identified issues.

18. Develop and deliver staff training on PSA and compliance standards; maintain up-to-date guidance.

19. Collaborate with program leadership, QA/QI, and clinical teams to integrate compliance into daily operations.

20. Maintain organized compliance documentation and participate in quality improvement initiatives.

21. Perform additional compliance, safety, and operational duties as assigned.

SKILLS:

§ Strong knowledge of federal regulations, child protection standards, and compliance frameworks

§ Demonstrated ability to apply trauma-informed approaches in oversight and staff development

§ Excellent analytical, organizational, and problem-solving skills

§ Effective communicator with strong training and facilitation skills

§ Ability to manage sensitive information with confidentiality and professionalism

ADDITIONAL QUALIFICATIONS:

All hired staff must (at the minimum) meet the following requirements:

• Aged least 21 years
• Valid California Driver’s License must be cleared by DMV record check, and proof of auto insurance required.
• Reliable transportation required.
• Must fulfill all requirements of employment, including clearance of all required background records (e.g., Department of Justice, Child Abuse, California Community Care Licensing, County Sanction List, etc.), professional reference checks, physical examination with TB test, and drug screening.
• Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with UC.

Must have the visual, physical, and technical ability to independently operate a variety of office equipment including the use of a computer. All agency employees, regardless of position, serve as role models for clients, staff, and members of the community. Therefore, each employee must always be emotionally stable and able to function effectively with children, adolescents and adults who may have mental or behavioral health problems. They must be able to demonstrate, appropriate expression of emotions, as well as appropriate role modeling. Hostility, aggression and unnecessary or inappropriate physical actions as well as inappropriate emotional expressions are not acceptable.

PHYSICAL REQUIREMENTS:

While performing this job, the incumbent must be able to lift heavy objects (up to 40 pounds). Will also require bending, stooping, filing, frequent sitting, twisting, typing, talking, hearing and repetitive motions. Occasional traveling, driving, walking, standing, grasping, pulling, pushing, and reaching. The work environment characteristics, and physical requirements described here are representative of those an employee encounters while performing work in this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical requirements, unless doing so would create undue hardship for the company.

This may not be an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the position. While this job description is intended to be an accurate reflection of the current position, management reserves the right to revise the job description to require that other different tasks be performed when circumstances change (e.g., emergencies, changes in workload, business needs, facility, or technical advances).

On occasion staff in this position may be required to work scheduled or unscheduled overtime. All overtime hours must be approved in advanced.

Rancho is designated as an Essential Workplace, as such staff are required to complete all job duties as indicated above during emergency events, Pandemic/Epidemic Outbreaks and/or Disasters.

MENTAL DEMANDS:

The incumbent in this position must be able to accommodate to any or all the following: distractions, interruptions, uncontrollable changes in priorities and work schedules, and providing leadership and decision-making in stressful or emotionally charged situations.

CONFIDENTIALITY AND NON-DISCRIMINATORY PRACTICES:

Employees are expected to keep all sensitive medical and mental health information confidential in accordance with Health Insurance Portability and Accountability Act (HIPAA).

Rancho San Antonio (RSA) is an equal opportunity agency committed to practices and treatment that are free of discrimination and harassment based on actual or perceived race, ethnic group identification, ancestry, national origin/tribal identity, color, religion, sex, age, sexual orientation, marital status, gender identity and gender expression, mental or physical disability, medical condition, or HIV status. Rancho staff are expected to be welcoming and affirming to all families.

Job Type: Full-time

Pay: $68,640.00 - $81,080.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Chatsworth, CA 91311 (Required)

Ability to Relocate:

• Chatsworth, CA 91311: Relocate before starting work (Required)

Work Location: In person