Ortho Treatment Coordinator/ Ortho Dental Assistant

Overview
Welcome, we are Kids Care Dental and Orthodontics! We are a Pediatric/Orthodontic practice seeking a dedicated, fun and detail-oriented Orthodontic Treatment Coordinator to join our team. The ideal candidate will play a vital role in ensuring the growth of our orthodontic practice, providing exceptional patient service, and clinical/administrative support. We are looking for someone upbeat, friendly, and personable.

Duties

• New patient experience coordinator
• Greet new patients warmly and assist with the check-in process at the front desk.
• Schedule appointments and manage the clinic calendar efficiently.
• Obtain x rays as indicated by the doctor
• Review treatment plans and payment plans
• Verify insurance coverage and assist with insurance claims processing
• Maintain accurate patient records in compliance with HIPAA regulations
• Be the main point of contact for new patients before, during and after their first office visit
• Maintain cleanliness and organization of the office environment.
• Collaborate with orthodontic staff to ensure optimal patient care
• Participate in social media marketing campaigns per needed
• Marketing participation
• Manage social media accounts

Skills/Requirements

• Proven experience in a dental office environment with strong administrative support skills
• Knowledge of dental terminology relevant to orthodontics or dentistry for effective communication
• Excellent organizational skills with the ability to multitask in a fast-paced setting
• Strong interpersonal skills to build rapport with patients of all ages and backgrounds
• Familiarity with office software, scheduling systems, and insurance processing tools
• Prior experience in a dental or orthodontic office is highly preferred but not required
• Ability to work collaboratively within a team while maintaining attention to detail
• Previous experience in a dental office or clinic setting, especially as an assistant, is highly preferred but not required.
• Familiarity with Cloud 9- preferred
• Knowledge of orthodontic/dental terminology, CPT coding- preferred
• Strong computer skills including proficiency in Microsoft Office applications.
• Strong customer service skills with a focus on patient satisfaction.
• Ability to handle administrative tasks efficiently while maintaining attention to detail.
• Experience with dental insurance verification- preferred
• Willing to learn and assist with other aspects of the patient experience as needed
• If you are passionate about contributing to a positive dental experience for patientswhile supporting the operational needs of our practice, we encourage you to apply for this rewarding opportunity.
• Available FULL-TIME

Benefits

Bonus potential

Join us in creating confident smiles while enjoying a supportive environment that values your dedication!

Pay: From $30.00 per hour

Work Location: In person