Orthodontic Assistant Office Manager

Looking for a personable and energetic person to join our team. Orthodontic experience preferred.

Part time or Full time available.

Essential Functions & Accountabilities:

• Greeting and welcoming patients to the practice cordially, as you are the first person they see.
• Scheduling patient visits, rescheduling, or canceling appointments as needed.
• Assisting patients in completing information forms.
• Answering emails, pre-visit questions, and/or insurance estimates, including billing.
• Dolphin experience preferred.
• Preparing patient's charts and daily schedules for the dental staff.
• Maintaining current patient records and documenting recent treatments and procedures.
• Coordinating follow-up appointments and delivering telephone/text reminders.
• Communicating with and understanding dental insurance providers to determine if patients are obligated to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Job Education, Skills, Experience:

• High school diploma or GED.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Familiarity with Dolphin PMS preferred, but not required.
• Working knowledge of general administrative practices, including Microsoft.
• Strong verbal communication skills and telephone etiquette.
• Exceptional organizational and time-management skills.
• Excellent customer service skills.
• Bilingual preferred

We provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require a reasonable accommodation to apply for this position, please reach out to sandy.slobbe@tdn.care.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person