Orthodontic Assistant/Front Desk (Part-Time, Growth-Oriented Private Practice)

Are you detail-oriented, people-focused, and seeking a long-term career in a positive, well-run orthodontic office?

Our modern, patient-centered orthodontic practice is looking for a motivated Orthodontic Assistant / Front Desk team member who takes pride in delivering an exceptional patient experience. This unique dual-role position is ideal for someone who values both clinical excellence and meaningful patient interaction.

Why You’ll Love Working Here

• Supportive, professional, and highly organized team
• Clean, modern, and efficiently run office
• Strong emphasis on work-life balance
• Long-term growth and skill development opportunities
• A positive culture focused on quality care and consistency

Schedule

• Alternating Monday/Tuesday and Thursday/Friday: 8:20 AM – 5:30 PM
• Most Wednesdays: 8:40 AM – 6:00 PM
• 2nd Saturday of each month: 9:00 AM – 3:00 PM
• Occasional community events (1–2x/month, paid)

Key Responsibilities

Front Desk / Administrative

• Answer phones professionally and efficiently
• Schedule and coordinate patient appointments
• Insurance verification and processing payments
• Patient communication (calls, texts, follow-ups)
• Maintain accurate and well-organized records
• Keep reception area clean and welcoming

Clinical Support

• Take intraoral/extraoral photos, X-rays, and digital scans
• Assist with orthodontic procedures (training provided)
• Sterilization and clinic organization
• Maintain a clean, efficient clinical environment

What We’re Looking For

• Strong attention to detail and time management
• Excellent communication and customer service skills
• Ability to multitask effectively in a structured, fast-paced setting
• Fine motor skills and comfort working hands-on with patients
• Positive, team-oriented mindset with a desire for long-term growth

Preferred (but not required):

• Dental or orthodontic experience
• Front desk or scheduling experience
• Familiarity with dental terminology and software

Compensation & Growth

• Pay based on experience, skills, and performance
• Paid training provided
• Opportunity for increased responsibility and advancement over time

Optional Growth Opportunity (Additional Hours Available)

For team members interested in expanding their role, there is an opportunity to contribute to the practice’s marketing and community engagement efforts, including:

• Contributing in social media content and posting
• Planning and supporting in-office promotions and patient engagement activities
• Organizing and participating in local community events and outreach

This opportunity is ideal for individuals who enjoy creativity, communication, and being involved in practice growth.

Important Application Instructions

Please complete all application questions in full. Incomplete applications will not be considered.

To ensure an efficient hiring process, please do not call or visit the office regarding this position. Qualified applicants will be contacted directly.

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• On-the-job training
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan

Application Question(s):

• This role involves frequent phone communication with patients. How would you handle a busy moment with multiple incoming calls while maintaining a high level of customer service?
• This position requires a consistent schedule including alternating weekdays and 1-2 Saturdays per month (details in job description). Are you able to commit to this schedule long-term? If yes, please confirm.
• Describe a time you took initiative at work without being asked. What was the outcome?
• Are you interested in contributing to social media or community outreach efforts for additional hours? If yes, please describe any relevant experience or interest.
• To confirm you’ve carefully read this posting, please type the word ‘ALIGN’ at the beginning of your response and briefly explain why attention to detail is important in this role?

Work Location: In person