Orthodontic Office Front Desk Associate

Job Overview
TT Orthodontics is seeking a qualified, professional, and motivated Front Desk Associate. Our front desk associate must have a great work ethic, be an organized and professional individual who has excellent communication skills. This individual must also be a team player. As a team member, you will have the opportunity to develop relationships with all of our New Patients, build productive and smart schedules to benefit the practice and patients, be exposed to various insurance plans to understand the patient's breakdown of benefits, and so much more. You will be able to gain the skills and knowledge on all things orthodontics. The ideal candidate would have dental experience with a familiarity with Orthodontic knowledge.

Orthodontic Front Desk Associate
Location: West Allis, WI
Job Type: Full-Time

Are you a dependable, people-centered professional who thrives in a fast-paced, service-oriented environment? Our growing orthodontic office is seeking a Front Desk Associate who is passionate about creating outstanding patient experiences from the moment they walk through our doors.

What We’re Looking For:
We’re searching for a team member who is:

• Reliable and consistently punctual
• Bilingual in English and Spanish (required)
• Service-oriented, warm, and welcoming
• Proficient and efficient in multitasking and daily workflows
• Detail-oriented with strong organizational skills
• Caring, kind, and patient-focused
• A true team player with a positive attitude
• A go-getter who takes initiative
• Someone who goes above and beyond to ensure a positive patient experience
• Proactive in helping maintain a productive, optimized schedule Key Responsibilities:
• Greet and assist patients with professionalism and warmth
• Manage scheduling, confirmations, and patient flow to ensure an efficient day
• Communicate clearly with patients in both English and Spanish
• Handle phone calls, emails, and appointment inquiries
• Maintain accurate patient records and support administrative processes
• Collaborate with the clinical and administrative team to deliver an exceptional orthodontic experience
• Identify opportunities to improve schedule productivity and patient satisfaction

What We Offer:

• A supportive, friendly, and growth-minded team
• Competitive compensation
• Opportunities for professional development
• A meaningful role where your work truly impacts patients’ lives

If you’re enthusiastic about helping people smile—literally—and excel in a role where compassion and efficiency matter, we’d love to meet you!

To Apply:
Please send your resume and a brief introduction to ttortho@outlook.com

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Work Location: In person