Orthodontic Treatment Coordinator

Duties and Responsibilities:

• Greet and welcome patients and visitors
• Provide outstanding customer service to our patients, coworkers, and the public
• Follow HIPAA confidentiality guidelines
• Answer patient phone calls while a pleasant and positive attitude and a smile
• Check patients into the patient management system
• Verify insurance eligibility
• Ensure financial agreements are signed, scanned, and entered into the Practice management system
• Note in patient’s appointments; next day co-pays and balances to be collected
• Collect all balances and co-pays
• Be a team player

Work Experience/Education/Requirements:

• Dental administration experience, Hospitality experience, Medical administration experience.
• Ortho Cloud 9 Software knowledge is a PLUS
• Positive, friendly attitude and solutions-based problem-solver
• Team-oriented, organized, hard-worker, reliable, persuasive and friendly
• Have a high tolerance for stress and an ability to work in a fast-paced, changing environment.
• Be able to negotiate and communicate effectively
• Excellent time management skills and competency in computers, data entry, and problem-solving.
• Be cheerful and enlighten the mood with a friendly smile
• High school diploma or GED equivalent.
• Sales or retail experience preferred.
• Pediatric Dentistry experience is plus+

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid sick time
• Vision insurance

Work Location: In person