Orthodontic Treatment Coordinator / Clinical Assistant (Part-Time)

Treatment Coordinator / Orthodontic Assistant

Orthodontic Associates has an opening to join our exceptional Team! This is a hybrid role combining both clinical assisting and treatment coordinating, ideal for someone who loves both patient care and helping patients confidently say YES to treatment.

This position will primarily be based in Shelby (with potential for Gastonia growth) and is PART-TIME (2 days/week) with opportunity to grow.

To Apply (IMPORTANT):

Please introduce yourself by texting a short video to (980) 404-9229‬ answering:

• Your Full Name
• Your comfort level with a Part-time Position
• Why you feel you’d be a great addition to our team
• A fun fact about yourself

Schedule:

2 days weekly from 7:40 am – 5:00 pm

Who We’re Looking For:

We are NOT just hiring a position… we are looking for the right person.

Looking for people who are:

• Hard-working, joyful, and genuinely love helping others gain confidence through an amazing smile
• Willing to give 100% every single day and take ownership (no excuses, just growth)
• Positive, energetic, and maybe even a little annoyingly optimistic
• Comfortable talking with patients about treatment, finances, and helping them make decisions
• Team-first mindset — no Lone Rangers here, only team builders
• Love to laugh, have fun, and still keep it professional

If you’re reading this thinking, “this sounds like me”… keep going

Role Overview:

This role is a blend of clinical excellence and patient experience leadership.

You will:

• Assist chairside with orthodontic procedures
• Take records (photos, scans, x-rays)
• Help keep clinic flow efficient and on time
• Lead patient consultations alongside the doctor
• Clearly explain treatment plans and financial options
• Build trust and confidence with patients and parents
• Help guide patients from “just thinking about it” → “let’s get started!”

SKILLS / REQUIREMENTS:Core Traits (Non-Negotiable):

• Joy: Genuinely happy person
• Confidence: Comfortable leading conversations with patients
• Communication: Clear, warm, and persuasive
• Teachable: Always looking to improve
• Teamwork: Elevates those around them
• Accountability: Owns outcomes, not excuses
• Playful Spirit: Can have fun while staying professional

Key Skill Sets You’ll Use & Develop:

Patient Communication & Sales Confidence:

• Educate patients on treatment in a clear, confident, non-pushy way
• Present financial options and help patients commit to treatment
• Build trust quickly with both kids and parents

Clinical Assisting:

• Chairside assisting during orthodontic procedures
• Taking accurate records (photos, scans, x-rays)
• Maintaining sterilization and clinical organization

Customer Experience:

• Deliver a 5-star experience from consult to start
• Make every patient feel seen, heard, and excited

Time Management:

• Keep patients flowing efficiently and on time
• Balance clinical and consultation responsibilities

Attention to Detail:

• Accurate charting, records, and scheduling
• Consistency in patient communication and follow-ups

Multitasking & Flexibility:

• Thrive in a fast-paced, team-driven environment
• Adapt quickly to schedule changes and patient needs

Bonus Points If You Have:

• Orthodontic experience
• Treatment Coordinator or sales experience
• Strong communication and closing skills

(But don’t worry — we will train the right person!)

Requirements:

• Must be a Dental Assistant (DA I or DA II)
• Current X-Ray/Radiology Certification
• Current CPR/BLS Certification

Benefits:

We offer an excellent benefits package, including:

• PTO
• Orthodontic care for you and your family
• Uniform allowance
• Continuing education
• Staff retreats
• Growth opportunities within the practice

Location:

1610 E Marion St, Suite 200
Shelby, NC 28150

Job Type: Part-time
Work Location: In person

Final Thought:

We can teach skills.
We can’t teach energy, attitude, and heart.

If you bring the right mindset… we’ll help you build an incredible career here.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person